Senior Resident Field Service Technician
At ABB, we are dedicated to addressing global challenges.
Our core values:
care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
Write the next chapter of your ABB story.
This position reports to
Regional Service Manager - North
Your role and responsibilities
In this role you will be responsible for Resident Field Service in Process Automation Energy Industries Service.
The work model for the role is:
Onsite This role is contributing to the Process Automation Energy Industries division in Automation & Electrification.
You will be mainly accountable for:
• Provide site service to ensure safe and efficient plant operation utilizing the ABB 800xA Distributed Control Systems.
• All periodic, routine, preventive maintenance and shutdown support will be handled by you as part of your role (ABB Technical and Advanced Services will provide additional support where applicable at your direction).
• Troubleshoot high complexity to medium complexity tasks associated with the distributed control system hardware, software issues, and manage technical support requests on the customers behalf to optimize system performance.
• Effectively communicate with all site stakeholders to ensure all contracted services meet or exceed expectations.
• Support projects for hardware and software upgrades, system modifications and additions, both on-line and off-line.
Our team dynamics You will join a dynamic and high performing team, where you will be able to thrive.
Qualifications for the role
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