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TouchPoint
  • We are hiring immediately for part time CATERING ASSOCIATE positions.
  • Address: Ascension Saint Agnes - 900 Caton Avenue, Baltimore, MD 21229 Note: online applications accepted only.
  • Schedule: Part time schedule. Days and hours may vary. Must be able to work AM shifts, PM shifts, and rotating weekends. More details upon interview.
  • Requirement: Customer service and call center experience required.
  • Pay Rate: $16.15 per hour.

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition IDnumber 1386181.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Application Deadline: Applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

If serving others is in your blood and you thrive on the idea of helping someone heal, TouchPoint is the place for you!
We asked some of our associates why they love working for Touchpoint. to see what they said!


Were TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.S. But our work isnt just about cooking, serving, cleaning and transporting patients. We set the stage for healing with sparkling facilities, great food and service.

This is the kind of work that takes a big heart for service and for supporting Ascensions mission to improve the health of the poor and vulnerable. Were serious about the role we play in healing and just as passionate about having fun, supporting each other and serving our communities.

Maybe you have a passion for people and an obsession with service. Or maybe youre looking for a launchpad for a career managing people. Are you generous and hard working? When you spot a need, are you ready to jump?

Job Summary

Summary: Responsible for patient food service on assigned units (e.g., menu selections, tray assembly, tray delivery and pick-up, special requests and in-between food delivery).

Essential Duties and Responsibilities:

  • Communicates with nursing departments, clinical dieticians and other personnel to provide excellent patient services.
  • Introduces the "Catering to You" program following scripted methods to new patients.
  • Takes patient menu selections prior to meals and offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences.
  • Assembles trays according to patient menu on tray ticket and retrieves trays from patients' rooms.
  • Complies with regulator agency standards, including federal, state and JCAHO.
  • Adheres to facility confidentiality and patient's rights policy as outlined in the facility's HIPPA policies and procedures.
  • Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
  • Follows facility and department infection control policies and procedures.
  • Performs other duties as assigned.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Touchpoint maintains a drug-free workplace.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Read the full job description and apply online on the recuiter's web-site

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