Manager, HR Operations

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
The Manager, HR Operations will play a critical role in ensuring the smooth and efficient operation of Xometry's People Operations department. This position will oversee data related to the employee life cycle, from onboarding to offboarding, and will be responsible for maximizing the employee experience. Additionally, the Manager will oversee the HR Help Desk, providing support and assistance to employees.
Responsibilities:

Employee Life Cycle Management:
Oversee data related to the employee life cycle, including onboarding, role and compensation changes, performance reviews, and offboarding
Develop and implement processes to ensure a seamless and positive employee experience throughout the employee tenure at Xometry
Manage employee records and data privacy compliance
HR Help Desk:
Oversee the HR Help Desk, providing timely and accurate support to employees on a variety of HR-related matters
Train and manage HR Help Desk staff to ensure they have the knowledge and skills to effectively assist employees
Provide reporting around important Help Desk metrics, including SLAs, first response resolution, etc
HR Systems and Technology:
Manage and optimize HR systems and technology, including HRIS, ATS, and performance management tools
Identify opportunities for process improvement and automation to increase efficiency and reduce administrative burden
Data Analysis and Reporting:
Analyze HR data to identify trends and insights that can be used to improve HR practices and policies
Develop and maintain key HR metrics and reports
Compliance:
Ensure compliance with all applicable employment laws and regulations
Stay up-to-date on changes in employment law and regulations and implement necessary updates to HR policies and procedures
Qualifications:

Bachelor's degree in Human Resources, Business Administration, or a related field
5+ years of experience in HR Operations, with at least 3 years in a supervisory role
Strong knowledge of employment law and regulations
Experience with HRIS systems and technology (experience with ADP Workforce Now is a preferred)
Excellent organizational and time management skills with the ability to work independently and as part of a team
Experience in a high-growth technology company
Certification in Human Resources Management (SHRM-CP, PHR).
Experience with data analytics and reporting tools
• LI-Hybrid
Here at Xometry we believe in diversity, equity, inclusion and belonging. We are committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.