MAHEC, Mountain Area Health Education Center - Registered Nurse RN - Partial Hospitalization Progr

Job Summary
Works collaboratively as an active member of the interprofessional team to provide patient centered care. The RN will systematically and continuously collects and assesses data related to patient health status to develop, execute and evaluate the plan of care. Addresses all patients, visitors, co-workers, and care-providers with courtesy and respect. Provide patient care in the following areas: telephone triage, patient education, maintenance of the electronic medical record, scheduling, medication administration, and direct patient care.
Primary Responsibilities
Clinical Practice and Quality of Care
Executes nursing interventions by collaborating with the interprofessional team incorporating appropriate standards of care and practice and patient outcomes.
Assesses and systematically collects any data related to patient health status and works in collaboration with the care team to develop the plan of care.
Evaluates patient's response to plan of care and works in collaboration with the care team to make any necessary adjustments.
Assumes responsibility and accountability for effectively managing nursing care of individual patients.
Documents nursing assessment and interventions to reflect comprehensive and integrated approach to patient care.
Identifies learning needs of the patient, and educates by adapting to patient learning style utilizing teach back method.
Provides care that is safe, ethical, patient-centered culturally congruent and evidence-based.
Skills and Responsibilities

Triage, telephone and in-person
Review and act on abnormal test results
Initiate and monitor intravenous (IV) infusions
Assist or perform procedures (e.g. NSTs, dressing changes, subcutaneous or intra-muscular injection, etc.)
Provide patient education
Execute protocols
Assist with medication management
Complete accurate and timely documentation in the electronic health record
Assist with management of urgent and emergent patient care situations
Serve as a resource and mentor for others
Assist with the coordination of care across the continuum
Assist with the management of patients with multiple chronic health conditions, acute episodes of care, behavioral health challenges while promoting and supporting prevention and wellness
Telecommuting as needed for operational needs
Other duties as assigned
This job description is a general description of the essential skills and responsibilities that may be included in the ambulatory setting, but are not limited to all skills or responsibilities.
Education and/or Experience

Associate Degree in Nursing or equivalent required. Graduation from a certified RN program required.
Two (2) years relevant experience or comparable combined experience and/or education preferred.
1-2 years of nursing experience in an Psych setting preferred.
Certifications, Licenses, or Registrations

Current North Carolina nursing license or Board eligibility required.
Current CPR certification required.
Required Skills, Knowledge, and Abilities

Knowledge and experience documenting patient care in an electronic health record.
Excellent verbal and written skills
Ability to make knowledgeable clinical assessments and judgements
Ability to provide support to the members of the care team (team work)
Must possess initiative and ability to work independently
Utilize critical thinking skills in the decision making process.
Ability to maintain confidentiality of medical records
Ability to provide support with compassion and respect for the individual.
Ability to prioritize workload, exhibit initiative, and multi-task within the department and across the division is required.
Staff must demonstrate appropriate judgment in handling daily assignments.
Staff will demonstrate appropriate technical skills with the utilization of the electronic health record and office based computer systems.
Must demonstrate appropriate customer service orientation in all interactions within the organization and with patients, co-workers, care providers, and visitors.
Employee must demonstrate discretion in dealing with medical, fiscal, and personnel information as is appropriate to position.
Conversational Spanish preferred.
Physical Demands

Frequently stands, walks, uses hands to handle or feel, reaches with hands and arms, bends, talks, and listens.
Sometimes sits, climbs, and stoops or kneels. Lifts up to 50 pounds maximum with frequent lifting/and or carrying objects up to 25 pounds.
Work Environment

Potential for routine exposure to infectious diseases, hazardous chemicals, etc.
Moderate noise level typical of a busy clinical office with office/medical equipment and foot traffic.
Key Competencies
• Service Delivery
• You place patients, colleagues, care providers, and visitors at the center of your priorities. You possess a high sense of urgency and ownership in solving problems and identify opportunities to enhance the level of service you and your team provide to others. Provides support with compassion and respect for the individual.
• Communication
• You are comfortable communicating in person, over the phone, and through email, all with a friendly and professional tone. You prioritize prompt responsiveness, recognizing the important role you play in moving processes forward through communication.

Discretion
• Operates with the mindset that information that is not your own, regardless of how trivial it may seem, is confidential first and shared only with permission. You demonstrate confidentiality with clinical, management, and other organizational data/information.
Problem Solving
• Not afraid to think on your feet and encounter a problem you have not handled previously and immediately solve. You are less concerned with being right and more concerned about connecting with various resources to assist in solving the problem and learning new things along the way.
Detail Orientation
• Details matter to you and you develop systems and processes to help you manage a large volume of them. You envision a process from start to finish and understand all of the details and address all things in between to keep things running smoothly. You take pride in owning the details and it brings you joy to be trusted in this regard.
Initiative
• You do not wait for tasks to perform that need attention. Instead, you anticipate needs and look for tasks you can take care of in the present to facilitate a smooth process in the future. You like to stay busy and love to jump in and help others when you have capacity. You respect and appreciate the work of a leader and view taking initiative as a primary way to support their work.
Continuous

Learning
• Continuous learning is about expanding your ability to learn by regularly upgrading your technical skills and increasing your clinical knowledge. A skill required to be successful and adapt to changing demands.

Reporting Relationship
Clinical Operations Director
Position Compensation: $33.32/hour, full time with full benefits availabl