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Institute for Healthcare Improvement

Project Director Qatar

The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization based in Boston, Massachusetts, USA. For more than 30 years, IHI has used improvement science to advance and sustain better outcomes in health and health systems across the world. IHI collaborates with a growing community to spark bold, inventive ways to improve the health of individuals and populations. Learn more at ihi.org.

Position Summary:

As an integral IHI team member, the Project Director is responsible for the successful planning and execution of a portfolio of projects. The Project Director leads the project team, faculty, Improvement Advisors, and Sr. Sponsor to deliver effective and efficient programs and services to improve health and health care outcomes worldwide.

Position Responsibilities:

  • Leadership and Relationship Management
    • Lead effective teams to achieve desired results.
    • Build and maintain strong relationships with customers, partners, and faculty; negotiate difficult conversations to a desired end while maintaining trust and respect.
    • Mentor and develop staff to reach their highest potential.
    • Optimize work and projects for overall organizational success.
    • Provide thought leadership to one or more of IHI's content areas.
    • Actively promote the diversity of IHI's faculty and staff by identifying and developing emerging leaders.
  • Project Direction and Design
    • Drive project design, including conversations with customers and funders, developing proposals, etc. (in conjunction with New Business).
    • Lead the development of the overall vision and strategy for a project/program.
    • Establish clear project goals that can be tracked and summarized over time.
    • Lead the timely completion and adaptation of the IHI Five Core Design Components for results-focused projects.
    • Work with the Project Manager to support project timelines, budgets, and deliverables.
    • Design and improve program/project activities, including modifying structures and creating curricula.
    • Lead and facilitate high-level external meetings (virtual and in-person).
    • Along with Improvement Advisors, teach and apply IHI's core methodology to accelerate results.
    • Review and analyze individual and collective team data and reports to make recommendations.
  • Content Development and Dissemination
    • Identify and develop new opportunities for IHI content, programs, or products.
    • Develop and execute dissemination plans, including writing blogs and publishing articles.
    • Act as a spokesperson and representative for the project/program.

Project Specific Details:

This role will support IHI's work in Qatar, specifically with Hamad Medical Corporation (HMC), the main health care provider for the state of Qatar. IHI is partnering with HMC to provide strategic guidance, capability building, and quality improvement programs.

Position Knowledge, Skills, and Abilities:

  • Knowledge of and experience with IHI's content areas.
  • Project management skills, including detail-focused and managing aggressive timelines.
  • Ability to maneuver through complex political situations.
  • Excellent communication skills (both interpersonal and written).
  • Strong knowledge of adult education principles.
  • Commitment to equity, anti-racism, and the improvement of societal systems.

Position Qualifications:

Required

  • Bachelor's degree in relevant field or equivalent experience.
  • Seven to ten years' experience in a complex, professional environment.
  • Three to five years' experience leading teams of professionals.
  • Prior health care improvement project leadership.
  • Working knowledge of Microsoft Word, Excel, PowerPoint.

Preferred

  • Live and be legally able to work in Qatar.
  • Ability to travel as required.
  • Familiarity with US grants and funding arrangements.
  • Training and experience with Improvement Science.

IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, or any other protected class under applicable law.

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