Practice Assistant, Endocrine & Nephrology- South

Site: Harbor Medical Associates, Inc.

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Brigham and Women's Harbor Medical Associates in South Weymouth is located at 541 Main Street, South Weymouth, 02190. This location has multiple specialties including Cardiology, Diagnostic Radiology, Endocrinology, Family Medicine, General Surgery, Internal Medicine, Neurology, Pathology, Pulmonology, Sleep Medicine and Vascular Surgery. This location also provides services such as Blood Draw Lab, Imaging, Primary Care and Urgent Care/Fast Care.

Are you ready to bring your talent to this team and join us in moving community-based ambulatory care forward?

Job Summary

We are seeking a Full-time, 40-hour Clinic/Practice Assistant to support our Endocrinology and Nephrology Suite onsite Monday through Friday from 9:00am- 5:30pm.

Dedicated to administrative support, Clinic/Practice Assistants serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations. Responsibilities include check in, check out, patient scheduling, collecting balance due and co-payments, completing tasks in Epic in basket and work queues and serving as the first point of contact for patient appointments.

Qualifications

We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, the Practice Assistant role is the opportunity for you.

Required:
• High school diploma or equivalent
• 1-2 years of customer service experience

Additional Job Details (if applicable)

Preferred:
• Prior medical office experience
• Associate's or Bachelor's degree

Remote Type

Onsite

Work Location

541 Main Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Harbor Medical Associates, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.