Route Service Supervisor

UniFirst
US - Massachusetts - Watertown
December 13, 2024
Management

Route Service Supervisor

UniFirst is seeking a Route Service Supervisor to join our team! The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. This is an entry level management position for a career minded individual interested in advancement.

What's in it for you?

Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.

Career Mobility:
Some companies say they like to promote from within, we just do…constantly!

Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?

Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.

What you'll be doing:

Oversee the training and development of a team of Route Service Representatives
Respond to service requests
Negotiate customer contract renewals
Build strong relationships with your customers and team
Work closely with all other leadership and management team members to provide the best customer service and product programs
Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep's performance and their customers' level of satisfaction and loyalty.

Qualifications

What we're looking for:

A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles
An individual ready to learn and work to become a customer service and loyalty expert
High school diploma or GED, some college is a plus
21 years of age
Valid non-commercial driver's license in the state of residence
Reliable transportation
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Communication and language skills
Basic computer proficiency
Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred

Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses

About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a s.

Read the full job description and apply online on the recuiter's web-site

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