Sr. Account Manager

Allego
US - Massachusetts - Waltham
January 11, 2025

How you'll make a difference:

Allego is seeking a Senior Account Manager who will work with our largest and most complex enterprise accounts. As a Senior Account Manager at Allego, you'll define, develop and implement customer strategies and management plans that expand the customer's usage of the Allego platform and create customer evangelists of Allego among their Sales and Enablement leadership. Through your partnership with our customers, you'll help transform the way ideas are shared and learning happens. By acting as a trusted advisor, you will provide consultation, expertise, thought leadership, and responsiveness that creates a differentiated buying experience for Allego prospects and customers. Your contributions will help drive business and revenue growth and accelerate customer expansion.

The compensation package includes an uncapped commission structure. You will be integral to Allego's success through:

Responsibilities:

Driving weekly activity of sales calls to major accounts at all levels of the customer organization

Ensuring predictable renewal of existing contracts and expand existing license footprint

Increasing customer usage and dependency by extending our platform to new business areas

Driving organic expansion through up-selling/cross-selling existing customers

Working with management and AM team members on territory planning and execution plans

Accurately managing an ongoing sales pipeline and forecasting process

Working with Marketing to cultivate, nurture, and drive new business growth in your accounts

Working closely with the Services team to develop overall customer success strategy

Requirements

The ideal candidate will have:

5+ years account management experience for a SaaS technology company

Articulation of clear tactical plans for driving performance against strategy

Emotional intelligence and a natural curiosity to solve problems

Self-motivated nature, driven, and ambitious; goal oriented, methodical and tenacious; ability to work independently in an entrepreneurial, start-up environment and collaborate intuitively with colleagues

Proven experience driving territory growth through up-selling existing customers

Excellent communication skills in writing, speaking, and listening

Ability to meet deadlines and simultaneously manage multiple priorities

Experience with Salesforce.com and related tools

Solid understanding of social media tools and sales aids like LinkedIn Navigator and Zoominfo

Willingness to travel domestic and internationally, up to 40% and support a customer base across multiple time zones

Nice to Have:

Industry knowledge of our key markets (financial services, healthcare, technology, insurance)

Experience selling revenue enablement, knowledge management, sales engagement, coaching, or learning technologies

Benefits

Allego offers a comprehensive and competitive benefits program that enables employees to choose the benefits that best fit their needs and the needs of their families. Full time new hires are eligible for most benefits on the first day of employment:

Medical/dental/vision

Unlimited vacation

Paid parental leave

Health Reimbursement Account (HRA)

Flexible Spending Account (FSA)

401(k) with matching

Short & long term disability, AD&D, life insurance

Read the full job description and apply online on the recuiter's web-site

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