Clinical Nurse Manager, Clinical Decision Unit

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

40/D

The Clinical Decision Unit is designed to hold patients whose medical conditions require specific clinically defined hospital-based services that include short term treatments, assessments and reassessments through periodic monitoring by staff who evaluate whether the patient can be discharged from the hospital or require inpatient status/admission. Patient expected Length of stay is 8-48 hours, therefore the admission/transfer/discharge activity, (ADT), of this unit is expected to be high and therefore fast paced. This clinical area features a pace similar to the Emergency Room with diagnostic work ups and care needs in a telemetry setting.

Duties/Responsibilities:

Clinical Operations

• Represents nursing and patient care issues for assigned areas during strategic planning sessions.

• Has 24/7 accountability for the management of the day to day operations of the unit, patient flow, staffing, staff recruitment, retention, hiring, termination.

• Prepares and posts staff schedules using the Kronos time and attendance system.

• Utilizes permanent and flex staff as appropriate; adjusts staffing according to patient flow, patient acuity, and staff competence.

• Partners with key members of the interdisciplinary team, i. e. , hospitalists, pharmacy, nutrition, physical therapy, & case management to achieve common clinical and patient care goals.

• Partners with risk management and occupational health to monitor, identify, mitigate, and take action to correct areas of patient care/staff risk and liability.

• Holds staff accountable for adhering to established standards of practice and hospital policies and procedures.

• Counsels non-compliant staff and develops corrective action plans as needed to address clinical practice issues in accordance with established disciplinary processes.

• Collaborates with unit educator to complete staff performance reviews and set annual goals that support clinical programs.

• Develops, implements, and manages annual unit operation and capital equipment budgets; makes recommendations for unit space and resource needs.

Teaching/ Learning

• Partners with clinical educator to support, develop and implement unit orientation, competency, continuing education, and in-service programs that support safe practice based on assessed learning needs.

• Contributes to the formulation of the curricula aimed at supporting the development of bedside team leaders, charge nurses, preceptors, super-users, and clinical champions.

• Assists staff to utilize quality improvement data to drive practice changes and achieve optimal patient outcomes.

• Recommends changes in educational goals, priorities, and/or strategies based on evaluation of effectiveness of educational programming using process and outcome data.

• Facilitates the implementation of new health care technology through support of effective training programs and evaluation monitoring.

• Demonstrates engagement in lifelong learning and independently identifies own learning needs; participates in educational activities to enable competent performance of assigned duties.

• Shares new knowledge or practice outcomes at professional conferences and/or publishes in peer-review journals.

Authentic Leadership

• Creates a practice and learning environment that is capable of adapting to and sustaining change; is flexible and open to new ideas.

• Known as a 'relationship builder' in the practice area- champions working together and creating synergy.

• Participates in the development, implementation, and monitoring of practice standards to assure continuous improvement in the quality of service and care.

• Leads committees, work groups and/or projects relates to the implementation of educational activities and quality improvement work focused on enhancing nursing practice, systems, and patient care outcomes.

• Participates in change process and development of innovative solutions to clinical issues that improve patient care, the work environment, and patient and staff satisfaction.

• Supports the integration of quality, audit, evaluation data, and research into practice and educational programs.

• Facilitates team building and leadership development and seeks out opportunities to serve as a change leader for assigned practice areas.

It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.

Education/Experience Required:

• Bachelor's degree required

• Three to five years acute care nursing experience with 2 of the 5 preferably in practice area directly related towards role assignment.

• Two years of progressively responsible clinical operations and/or leadership experience.

• Demonstrated ability to lead by example while effectively managing multiple competing priorities.

• Experience in clinical program development and evaluation.

• Analytical ability to solve systems issues, synthesize and interpret available data and design/conduct quality improvement projects.

• Demonstrated critical thinking and problem solving ability.

• Organizational skill to appropriately set priorities and efficiently complete work.

• Advanced verbal, interpersonal, conflict management, and writing skills in order to perform required leadership duties.

• Demonstrated ability as an effective public speaker and presenter.

• Computer proficiency inclusive of ability to access and enter data from computerized information systems, e. g. , MEDITECH and Microsoft Office programs.

• Willingness to work flexible hours to meet operational needs of the department.

• Physical ability to perform core job responsibilities in accordance with practice setting demands for patient and staff populations regularly served.

• Occasional travel may be required to facilitate collaboration with entities across BILH system or attend external meetings.

Registration/Certification:

• Current RN licensure in the Commonwealth of Massachusetts

• BLS & ACLS certification

• PALS and/or NRP certification is required based on practice area within 3 months of employment.

• Specialty or administrator certification (e. g. , CNML- certified nurse manager and leader, NEABC or CENP) required within one year of hire or as soon as eligible per national stand.