Customer Sales & Service Rep I

SiteOne Landscape Supply
US - Massachusetts - Orleans
January 18, 2025
Insurance

Company Overview:

SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne.

SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 700 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.

Position Overview:

Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.

What you'll do:

Demonstrate exceptional customer service to all SiteOne customers

Cultivate and manage strong relationships with customers

Assist customers with their questions and needs, either in person, via the phone or through online ordering

Pull and prepare inventory orders for customer pick up or delivery

Proactively identify and capitalize on opportunities to grow sales with current and potential customers

Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.

Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills We Are Seeking::

Minimum of 1 year experience in a retail or wholesale setting, preferred

Excellent customer service skills

Green industry experience or knowledge of landscape, nursery, or irrigation product a plus

Ready and willing to learn and adopt new technologies and ways of working

Ability to think quickly and make sound decisions

Inventory management experience helpful

Must be able to lift a minimum of 50 pounds

High school diploma or equivalent preferred

Perks:

Weekly Paychecks with DailyPay available!

Competitive Compensation

Medical, Dental and Vision plans

Paid Time Off, Paid Holidays

401k with company match

Tuition Reimbursement

Lucrative Associate Referral Program

Company Apparel and Work Boot Vouchers

Opportunity for Advancement

Paid Training and Business Certifications Available

Free Counseling Services/Employee Assistance Program

Life Insurance and Short- and Long-Term Disability Insurance

Product Discounts

Most Branches never work Sundays!

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

Read the full job description and apply online on the recuiter's web-site

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