Customer Quality/Mission Assurance Lead ONSITE

Date Posted:

2024-10-24

Country:

United States of America

Location:

MA801: Marlborough, MA 1001 Boston Post Road Building 2, Marlborough, MA, 01752 USA

Position Role Type:

Onsite

Collins Mission Systems Customer Quality is seeking an experienced professional Customer Quality / Mission Assurance Lead (MAL) to implement and manage a Quality Assurance System and specific customer quality flow-down requirements throughout proposal and program lifecycles. The selected professional will tailor existing quality planning to administer customer and internal quality requirements for program teams and supply base. The selected individual will act as the voice of the customer to independently assure mission success.

The Mission Assurance Lead (MAL) is responsible for leading a team of cross product Mission Assurance Engineers. This position is onsite in Marlborough, MA or Largo, FL. US Citizenship is required.

Responsibilities may include employee performance development, staffing, as well as supporting programs ensuring that Mission Assurance technical requirements are developed using approved development processes and procedures. The MAL must be able to work within a cross-function, matrixed organization in which there is close interaction and collaboration with Supplier Quality, Hardware Quality and various Engineering disciplines.

What you will Do:

• Execute Mission Assurance responsibilities as a member of a program leadership team

• Ensure programmatic and technical risks are identified, contained, and managed throughout each phase of business pursuit and program execution

• Ensure Mission Assurance engagement in engineering development, design and test requirements verification, including the transition of design to production

• Lead multi-functional teams in problem resolution and continuous improvement activities with an emphasis on six sigma, lean practices and other analytical improvement methods and tools

• Manage business and program performance utilizing predictive and proactive measures and metrics

• Maintain positive relationships with program management, cross-functional program leadership, suppliers, customers and government representatives.

• Lead Mission Assurance teams in performing to expectation and mentoring individuals in talent enhancement

• Perform with minimal supervision

• Lead, coach and mentor others in routine settings and difficult situations

• Collaborate with program team members to develop practical solutions to complex problems

Qualifications You Must Have

• Minimum of 8 years leadership in Quality, Engineering or related discipline

• Application and adherence to Quality Management Systems IS0 9001 or AS9100

• Strong written/verbal presentation skills

• Proficiency in Microsoft Office Word, Excel, and PowerPoint

• Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years' experience.

• The ability to obtain and maintain a U. S. government issued security clearance is required.

• U. S. citizenship is required, as only U. S. citizens are eligible for a security clearance.

• U. S. Citizenship status is required as this position will need a U. S. SAP/SAR Security Clearance.

Qualifications We Prefer

• Active/Current security clearance

• Working knowledge of Industry and Government Mission Assurance Requirements and Standards

• Working knowledge of RCAS or a proven close- loop corrective action system

• Past or present active member or chair of Material and Failure nonconformance review boards (MRB/FRB)

• Experience with IPDS/gating or program phasing (nonrecurring/recurring activities)

• Experience in leading or a member of risk & opportunity management, assessment, mitigation and capture

• Experience in predictive and proactive measures and metrics assessments and leading actions to improve performance or mitigate problems

• Practical knowledge of systems engineering, reliability and system safety requirements

• Experienced in Earned Value Management and Cost Account Management including EVMS Level II certification

• Six Sigma Specialist or Industry Six Sigma Greenbelt Certification or Six Sigma Black Belt Certification

• ASQ Certified Quality Engineer or Manager

• Advanced Degrees in Engineering, Science, Mathematics or Technology

• Bachelor's Degree in Engineering, Science, Math or Technology

• Bachelor of Arts Degree in appropriate field of science (Computer Science, Chemistry and Physics), ABET is the preferred, although not required, accreditation standard

• Bachelor of Arts Degree in Mathematics

What We Offer​

• Medical, dental, and vision insurance ​

• Three weeks of vacation for newly hired employees ​

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

• Tuition reimbursement program ​

• Student Loan Repayment Program ​

• Life insurance and disability coverage ​

• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection ​

• Birth, adoption, parental leave benefits ​

• Ovia Health, fertility, and family planning ​

• Adoption Assistance          ​

• Autism Benefit ​

• Employee Assistance Plan, including up to 10 free counseling sessions ​

• Healthy You Incentives, wellness rewards program ​

• Doctor on Demand, virtual doctor visits ​

• Bright Horizons, child and elder care services ​

• Teladoc Medical Experts, second opinion program ​

• Relocation assistance

•  And more! 

Learn More & ! ​

Diversity drives innovation; inclusion drives success . We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility. ​

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission S.