US - Massachusetts - Framingham
January 29, 2025
GENERAL STATEMENT OF DUTIES:
The Center for Academic Success and Achievement (CASA) supports all students and the academic mission of Framingham State University through its services: Tutoring/Writing Center, Supplemental Instruction, Academic Coaching, and Disability/Access Services. The CASA Administrative Assistant provides overall help with all activities within CASA. The person in this position will interact frequently with students, staff, faculty, parents and prospective students; the position serves as administrative support for the Dean of Student Success and Persistence.
SUPERVISION RECEIVED:
Dean of Student Success and Persistence
SUPERVISION EXERCISED:
Position does not directly supervise other employees. May provide instruction to work-study students.
EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:
• Supports the Dean, including preparing reports, triaging requests and scheduling appointments for the Dean
• Serves as the CASA receptionist: answers phones, greets and directs visitors, schedules meetings and appointments, provides resource materials
• Triages questions and refers to CASA staff, Registrar, Advising, etc. as needed
• Participates in the annual budget cycle and tracks spending against budget
• Manages and develops online content
• Creates promotional materials, both print and social media
• Participates in student outreach initiatives, including Starfish
• Hires, trains, and provides instruction to student workers; oversees tutoring data entry
• Generates statistical data for reporting
• Coordinates all purchase requisitions related to office materials, travel, trainings, memberships, food, etc.
• Assumes responsibility for special projects as assigned
WORKING CONDITIONS:
Office work; only weekday hours required
Requirements:
MINIMUM QUALIFICATIONS:
• Bachelor's Degree
• Knowledge of Microsoft Office
PREFERRED QUALIFICATIONS:
• Experience working with diverse populations
• Evidence of strong written and communication skills
• Experience developing and sustaining collaborative relationships with colleagues, preferable in support of student success
Additional Information:
This is a part-time, non-benefited, contract position not to exceed 18 hours/week.
Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.
Framingham State University is an equal opportunity employer.
Members of underrepresented or minoritized groups, women, veterans, persons with disabilities, and all persons committed to equity, diversity, and inclusive excellence are strongly encouraged to apply.
Application Instructions:
Candidates must apply online by submitting:
• Cover Letter,
• Resume/CV,
• Equity and Inclusion Statement*,
• Names and contact information for three (3) professional references
• The Equity and Inclusion Statement is an opportunity for candidates to discuss professional skills, experience and/or willingness to engage in activities that would enhance the university's efforts to promote a diverse, equitable, and inclusive community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidate application materials.
For full consideration, application materials must be received by October 20, 2024. However applications may still be considered until the position is filled.
Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.
Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at *** or humanresources@framingham.edu.
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