Landscape Account Manager

brightview com
US - Massachusetts - Dorchester
January 13, 2025

Description

At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're looking for an Account Manager. Can you picture yourself here?

Here's what you'd do:

You'd be the primary contact for your clients, building long-term relationships that foster satisfaction, retention, and ancillary sales. You'd also oversee field operations and supervise a Production Manager, who works with the crew to deliver fantastic service in the field.

You'd be responsible for:

Client Satisfaction:
1. Developing and maintaining long-term relationships with clients
2. Performing site walkthroughs with clients to ensure quality and service expectations are met
3. Facilitating the resolution of client concerns to ensure renewal
Sales:
1. Proactively presenting site enhancement ideas to your clients
2. Generating referrals from existing clients and passing them to the Business Developer
3. Developing accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch's financial goals
Operations:

Assisting in overall leadership of the branch
Maintaining satisfactory accounts receivable levels
Coordinating with the Branch Administrator to ensure branch databases contain up-to-date client information

You might be a good fit if you have:

1 year minimum of supervisory experience in the landscape or service industry
An associate's degree in a business-related field or equivalent experience
A minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace

And while not mandatory, it would be great if you also have:

The ability to coach and develop teams

Here's what to know about working here:

Here at BrightView, we're as passionate about caring for our clients as we are about caring for each other. Though we're the nation's leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

If you're looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there's no limit to what we can do, and what you can achieve.

Growing Everyday

Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like:

Paid time off
Health and wellness coverage
401k savings plan

Start Your Bright New Career Journey

BrightView is an Equal Employment Opportunity and E-Verify Employer.

Read the full job description and apply online on the recuiter's web-site

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