Customer Experience Specialist

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Customer Experience Specialist

We are seeking a Customer Experience Specialist to join our team. This role involves connecting with customers and introducing them to our services in a friendly and inclusive environment. You will have the opportunity to drive brand awareness and create memorable experiences for our customers. We are looking for someone who is outgoing, self-driven, and enjoys building connections with people. If you have a passion for helping others and a desire to grow, this could be the perfect role for you.

Responsibilities:

  • Create an inclusive environment where all customers feel welcome
  • Engage with customers to demonstrate our services and products, and have meaningful conversations about their financial journeys
  • Work with an energized team to inspire each other and provide exceptional customer experiences
  • Stay curious, adaptable, and committed to personal growth and development
  • Partner with local businesses and community organizations to plan events and advocate for financial literacy
  • Volunteer within the community to further promote financial literacy

Basic Qualifications:

  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales, or Customer Service experience

Preferred Qualifications:

  • Associate's degree
  • 2+ years of Retail or Customer-facing experience
  • Proficient in G-Suite
  • Strong written and oral communication skills

Read the full job description and apply online on the recuiter's web-site

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