Service Desk Technician
Our client is seeking a Service Level 1 or 2 to work on of 5 people onsite 5/days week in Boston ! This team supports over 150 lawyers, and 300 employees in 7 cities. A customer first approach is critical in this position . 24x7 support (and after hours is a rotation with extra compensation). Please apply if you are interested!
Must haves:
Very strong customer service-oriented skills, highly visible role and need that solid CS background
Strong attention to delivery of excellence, and attention to detail
Tech Skills:
Windows 10 / 11
MS Office 2016 / O365
Exchange Online
AD (new hire provisioning, acct maintenance)
Basic Networking (install switches, attach peripherals, imaging pcs)
High school degree required. Some college preferred
Nice to have:
Experience in legal or professional services is a strong plus
Document Mgmt systems (IManage)
MDM (mobile device mgmt)
Receive real-time job alerts and never miss the right job again
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By clicking the 'Apply' button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda'sPrivacy Notice and Terms of Use. I further attest that all information I submit in my employment...
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By clicking the 'Apply' button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda'sPrivacy Notice and Terms of Use. I further attest that all information I submit in my employment...
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