Category Manager IT

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

We are seeking a dynamic and results-driven Category Manager to join our Procurement team. You will play a critical role in shaping our sourcing strategy, ensuring cost-effective and high-quality supplier relationships, and driving efficiencies across the IT and Engineering categories.

Key Responsibilities:


Category Management:

Develop and execute sourcing strategies for IT and Engineering categories.
Partner with cross-functional teams to align procurement goals with company objectives.
Stay informed about market trends, technology advancements, and supplier innovations in IT and mobile messaging (SMS, RCS, app-based messaging).
Supplier Management:

Evaluate, select, and manage a robust supplier base to ensure best-in-class service, pricing, and quality.
Conduct supplier negotiations to achieve optimal contract terms and value-added services.
Monitor supplier performance and implement improvement initiatives where needed.
Procurement Systems and Processes:

Leverage tools like Coupa, ZipHQ, and NetSuite to streamline procurement workflows and enhance reporting capabilities.
Drive process automation and efficiencies through system optimization.
Cost Optimization:

Identify opportunities for cost savings, risk mitigation, and value enhancement.
Implement strategic procurement practices to achieve budgetary goals.
Collaboration and Compliance:

Ensure alignment with legal, regulatory, and compliance standards in international markets.
Collaborate with stakeholders globally to address regional needs and challenges in the mobile messaging domain.
Data and Reporting:

Generate procurement KPIs and dashboards to track performance.
Present insights and recommendations to senior leadership.
Stakeholder Relationships:

Own the relationships between Procurement and IT and Engineering business partners
Meet regularly to understand business needs and prioritizations
Drive processes and relationships with Procurement Process groups (i.e. TPRM, FP&A, Legal, etc.)

The ideal candidate will have 5+ years of experience in procurement, experience in the IT and Engineering categories as well as general proficiency in procurement systems such as Coupa and ZipHQ as well as NetSuite. A background in the domestic and international mobile messaging market (SMS, RCS, and app-based messaging) is highly desirable.

Massachusetts Applicants :


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including:
medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.

Base Pay Range For US Locations:


$96,000-$144,000 USD

Get to Know Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star:
delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE:
Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

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