Benefits Administrator

Berkshire Residential Investments
US - Massachusetts - Boston
October 31, 2024

Position Summary

We're searching for a Benefits Administrator who will assist the Benefits Manager in managing the day-to-day operations of the Company's benefits programs including health, dental, vision, short-term and long-term disability, life insurance, travel and accident plan, flexible spending plans and retirement plans. The Benefits Administrator will also contribute to the Company's Wellness Program and help administer the Company's charitable giving initiatives.

Responsibilities include, but are not limited to:

Develop a comprehensive understanding of the Company's benefit offerings; effectively and clearly communicate information regarding benefits verbally and in written responses to team members
Respond to routine benefit plan inquiries via email, the HR ticket system and Benefits mailbox in a timely manner; research items
Process benefit life event changes; collect supporting documentation; follow up as needed
Troubleshoot system related new hire benefit enrollment issues and provide appropriate solutions
Process benefit changes in the HRIS system and ensure changes are made appropriately monitoring pre-payroll reports; attend biweekly payroll meeting
Process benefit programs uploads and updates to databases to various providers
Assist with processing of medical support notice requirements and other compliance requirements; maintain benefits compliance calendar
Conduct COBRA audit; assist with COBRA issues
Assist with renewal and open enrollment processes
Assist with creating and maintenance of benefits process documentation
Assist with review of approval of benefit plan vendor invoices; provide reconciliation documentation
Process and maintain documentation for tuition and other reimbursements/401k hardship withdrawals
Review and provide corrections from feedback reports from file feeds
Assist with maintenance of Benefit pages on the Company's intranet and Airbo
Conduct Benefits orientation, 401k overview class coverage as needed
Administer transportation and Lifestyle account programs
Collect and provide documentation for update of the HR benefits budget
Assist with 401k audit, Non-discrimination testing for 401k and FSA plans
Maintain benefit contact information and benefits collateral
Assist with appropriate branding of marketing materials/PowerPoint presentations
Preparation of presentations for educational purposes; creation how to documents
Assist with requests for information from benefits broker and vendors
Assist with obtaining and distributing Berkshire branded products to team members
Assist with special projects as assigned by the Benefits Manager and HR Leadership team
Consistently demonstrate use of tact and discretion

Knowledge/Experience:

Bachelor's degree required with a focus in Human Resources or related field; demonstrated interest in career within Human Resources and benefits management; prior experience or internship within a Human Resources department preferred
Aptitude for organizing, prioritizing, and managing multiple priorities, using critical thinking and problem solving
Demonstrated multi-modal communication style that reaches every stakeholder, specifically excellent verbal, and written communications
Ability to communicate with and manage up to senior management
Collaborative working style with inclusive work and thinking behaviors, commitment to excellence in teams and work product, with a strong work ethic
Demonstrate emotional intelligence in high pressure and sensitive situations
Tenacity, patience, and perseverance to work with business deals from beginning to end of process
Represent the Berkshire employment brand well to candidates by seeking to understand the capabilities and insights of people with unique backgrounds, cultures, styles, and abilities
Maintain confidentiality of sensitive information and communications of information
Develop productive working relationships with all team members including internal clients and external third parties
Demonstrated high level of ethics and integrity with a straightforward and honest approach

Technical/Educational Requirements:

Strong Excel and PowerPoint skills required
Demonstrated ability to use and learn new technology (e.g., computers/hardware, mobile, software, cloud-based programs)
Proficiency with computers, keyboards, monitors and telephone headsets.
Proficiency in Microsoft Suite of Products (e.g., Word, Outlook, Excel, Teams, Power Point)

Berkshire Residential offers an excellent benefits package, focusing on our employees' total health and wellness. We offer programs and incentives that promote physical, mental, financial, and behavioral wellbeing both within and beyond our workplace. Please visit our Careers page for full details - and to learn more about how we value our employees.

Berkshire Residential values diversity, equity, inclusion and belonging. Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment. We ensure that decisions affecting employees are made without regard to their race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.

Read the full job description and apply online on the recuiter's web-site

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