R
Job Objective:
A brief overview of the position.
The position is responsible for ensuring the accurate documentation of patient care activity, responding timely to patient requests, maintaining a quality standard of care, anticipating daily workload, prioritizing activities and coordinating the workload of other employees at the Center
Reports to
Manager, Director, CAO
Supervises
Not Applicable
Ages of Patients
Neonate/Infant (as appropriate for department)
Pediatric (as appropriate for department)
Adolescent (as appropriate for department)
Adult
Geriatric
Blood Borne Pathogens
High Potential
Qualifications
Education
Licensure/Certification
Required: CA LVN license, American Heart Association BLS; IV Certification within 6 months of hire
Experience
Preferred: Recent healthcare experience including physician office or urgent care setting
Essential Responsibilities
Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
Performs within the scope of practice for the professional license held
Assists physicians, so that appropriate data collection and preparation, examination and diagnostic testing occur without error and without delay.
Ensures accurate documentation of all patient care activity.
Orders and communicates supply needs to supervisor so that appropriately stocked work areas are maintained.
Answers telephone in a polite efficient manner; takes clear and accurate messages, transfers calls.
Provides timely and appropriate discharge instructions to patients.
Demonstrates cost effectiveness by using judgment when opening and using supplies
Maximizes free time between patients and other duties to assist with cleaning and organizing workstation, cleaning rooms, and filing.
Performs patient callbacks with information about test results or for quality customer service.
Coordinates breaks and lunch periods for team members so as not to compromise patient flow.
Demonstrates commitment to the EMC Behavioral Standards for all interactions.
Language, appearance and behavior reflect the EMC Behavioral Standards.
Follows the identified dress code and safety protocols to ensure patient and employee safety.
Maintains and practices professional boundaries with all patient interactions.
Performs other duties as requested.
There's no better place to live, work, play, and prosper. At our award-winning medical
facilities located in the Coachella Valley, you'll be part of a five-star team with other
top health care professionals.
In 2024, we were honored to be named to Forbes' prestigious America's Best
Employers List for the third time, a testament to our dedication to providing an
exceptional work environment. Eisenhower Health is the sole employer in the
Coachella Valley to receive this esteemed designation, solidifying our reputation as
an outstanding place to build a career.
Our dedication to delivering high-quality, compassionate medical care is evident in
our rankings. According to U.S. News & World Report, we hold the esteemed position
of in the Inland Empire and in California among hospitals. Our Magnet
recognition underscores our commitment to nursing excellence and quality patient
care.
Our commitment to excellence extends beyond awards; we are the only hospital in
Riverside County to have received a five-star rating three years in a row in the USA
Government Rating System, a distinction awarded to just 10% of hospitals
nationwide.
We take pride in fostering an inclusive environment for all. With a score of 95 out of
100, we have been designated as an "LGBTQ+ Healthcare Equality Top Performer" by
the Human Rights Campaign, highlighting our dedication to providing
compassionate care to all members of our community.
Our commitment to patient safety is unwavering, as demonstrated by our "A" grade
in the Leapfrog Hospital Safety Grade for Spring 2023.
At Eisenhower Health, we don't just set standards; we raise them. Join our team and
be part of an organization that is consistently recognized for excellence in health
care and workplace satisfaction. Your career at Eisenhower Health will be marked by
growth, innovation, and the opportunity to make a meaningful impact on the lives of
our patients and the community we serve. Eisenhower Health is an equal
opportunity employer.
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