General Manager

Wingstop Restaurants Inc
US - Louisiana - Thibodaux
November 5, 2024
Management

Wingstop's mission is to serve the world flavor. It is the destination when you crave fresh, never-fake wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.

We seek excellent full-time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the store's daily operations, provide exceptional customer service, and proactively manage the front- and back-of-house team. The ideal candidate is focused on excellent customer service and operational results, has demonstrated restaurant leadership experience, and is passionate about growing the business.

Disclaimer:

The above job description describes the general nature and level of work being performed and is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Additional Information:

Additional Information:
Restaurant experience is required
Manager Food Handler Certification required
Free Meals
Excellent Opportunities for Advancement

Key Skills/Abilities:

Key Skills/Abilities:
Guest service mentality; has a genuine desire to serve the guests
Maintains a calm, tactful demeanor when dealing with difficult situations
Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
Ability to measure performance, subjectively and objectively
Cultivate attractive culture within the restaurant
Ability to handle numerous job duties essential to running a restaurant.
Competent in the key areas of responsibility which includes labor management,

store operations, and customer care.
Superior leadership, organizational and time management skills.
Possesses a confident and professional demeanor. Inspires trust, models best

practices and cultivates morale and teamwork among team members.
Proactive problem-solver and decision-maker.
Must thoroughly understand the importance of good hygiene and food handling

practices.
Flexible schedule required, including weekends and nights.
Strong work ethic.
Minimum of 2 years of previous food service, retail or restaurant supervisory

experience

Essential Duties & Responsibilities:
Responsible for recruiting, selecting, orienting, training, assigning, scheduling

team members, in partnership with the District Manager.
Works with both the District Manager and Human Resources to manage

performance, including coaching, counseling, and disciplining team members.

Communicates job expectations to the staff; plans, monitors, and reviews

performance of employees; plans and reviews compensation actions; enforces

policies and procedures.
Communicates in a timely and effective manner with District Manager about

operational and human resources issues.
Performs regular restaurant inspections to ensure team and restaurant is

meeting standards.
Tracks inventory and ensures accurate record keeping.
Identifies and resolve issues with food preparation. Helps team handle customer

service issues with grace, courtesy and with the goal of cultivating happy,

returning customers.
Maintains safe, secure, and healthy facility environment by establishing,

following, and enforcing sanitation standards and procedures; proper safety

procedures, to include, but not limited to injury reporting, conducting meetings,

equipment maintenance, etc., complying with health and legal regulations;

maintaining security systems.
Accomplishes company goals by accepting ownership for accomplishing new

and different job responsibilities; explores opportunities to add value to job

accomplishments.

Read the full job description and apply online on the recuiter's web-site

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