Summary: The sales representative is responsible to grow and develop the sales and margins of MSI's countertop products with fabricators and K&B's, and the Tile product lines with the retailer/dealer networks located within an assigned geographic territory.
Work Hours: Monday to Friday from 08:00 AM to 05:00 PM.
Seniority Level: Associate
Employment Type: Full-time
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:
Develop relationships with current customers and potential customers within specific territory
Assist customers by providing knowledge and training company products to their store personnel, to ensure personnel is able to present product and negotiate well with consumers
Understand our products, our market competition and how to position products to overcome these factors
Manage displays, samples, and selling tools for customer availability.
Understand retail business financials to consult with dealers on retail pricing, advertising, promotions and ROI.
Quote prices, discuss credit terms and prepare sales contracts for customer orders
Estimate date of delivery to customer, based on knowledge of company's delivery schedules.
Review and analyze various sales reports to identify sales potential with current customers and potential new customers
Utilize any and all marketing tools such as catalogs, brochures and vendor collateral to broaden reach in territory and promote company product
Research and analyze customer needs and demands based on market information
Investigate and resolve customer claims/problems with deliveries, returns and credits
Attend trade shows throughout the year as required
Travel 40% - 80% locally, occasionally nationally and/or internationally.
Perform additional duties as required and or requested.
Additionally the candidate must meet the following Education and Experience requirements:
Bachelor's Degree required
Two (2) plus years' experience in channel distribution sales
Minimum of 2 years of related industry experience; natural stone, slab or hard flooring industries.
Strong math skills calculate figures and amounts such as discounts, interest, commissions, percentages, area, and volume.
Ability to determine solutions for customers.
Must be results-oriented and able to work both independently and within a team environment.
Intermediate computer proficiency.
Valid driver's license.
Excellent sales and negotiation skills
Good communication and people skills
Confidence and motivation to work toward targets
Good organizational and time management skills
Ability to work well alone or within a team
Demonstrated aptitude for problem solving
Resilience to deal with customers who turn you down
Bilingual in Spanish a plus.
This role has the following physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk.
The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.
Benefits: MSI offers a comprehensive benefits package that includes:
Referral, Vacation, and Annual Bonuses
Annual pay increases
Paid Time Off
Medical, Dental, and Vision Insurance
Company-paid Short Term and Long Term disability;
Company-paid Life Insurance
Tuition Reimbursement
Traditional and Roth 401(k) plans with company matching contributions
Charitable donation matching programs
Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.
About MSI: Founded in 1975, MSI is a leading supplier of , , and surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of , , , , , , , , , , , and imported from over 36 countries on six continents.
Over the years, MSI has been the recipient of many prestigious awards including:
Top 5 fastest growing companies - OC Business Journal
Supplier Diversity Award - Home Depot
• 1 Flooring Distributor multiple years in a row - Floor Covering Weekly
Top Workplaces Award winner multiple times - Top Workplaces
MSI Founder named the Entrepreneur of the Year - Ernst and Young
MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
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