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GENERAL FUNCTION:
Partners with Executive Management to identify, prioritize, track, and execute strategic initiatives. This includes clarifying business objectives, building program structure, establishing program /project direction, providing counsel to senior management, directing cross-functional teams, building and maintaining high performing teams, influencing change as well as developing future leaders. In addition, this role is required to direct and oversee the end-to-end program definition and governance, as well as the technology implementation, where applicable. This role will oversee the successful execution of one or many simultaneous strategic initiatives.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Lead implementation of strategic initiatives to achieve corporate vision.
Provide coaching and support to senior executives and sponsors regarding their role in ensuring project success. Creates common expectations about the role of the PMO.
Work with executive sponsor and key stakeholders to define projects, including scope, goals and objectives, teams, deliverables, milestones and activities, resource plan, budget, timing and risks.
Ensure projects deliver business outcomes within budget and time parameters.
Manage and drive overall program level reporting, communication, issue management, and cross-work stream risk identification and resolution.
Anticipate and execute plans to address implementation obstacles and potential areas of risk.
Provide meaningful guidance and views on solutions and possible alternatives as needed.
Provide direction, guidance, and leadership to the PMO staff.
Provide coaching, education and career development of staff.
Foster collaboration and effective integration within and outside of the PMO.
Ensure projects follow prescribed development life cycle, EPMO methodologies, tools, and processes.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bachelor's degree in related field required.
10 years of project management/project coordination experience.
PMP certification or equivalent experience preferred.
10 years of related business experience.
5 years of management experience.
Demonstrated experience in initiating, managing and implementing complex business transformation projects / programs.
Experience in constructing actionable strategies and managing the implementation.
Able to lead and motivate others and thrive in an extremely fast-paced environment.
Excellent written and verbal communication skills.
Comfortable with presenting to and facilitating discussion with senior business leaders.
Strategic, operational, risk, and change management skills and experience.
Strong business acumen and the ability to build consensus with all business partners.
Strong facilitation, conflict resolution, negotiation and influencing skills.
Strong leadership skills and able to work within a matrixed organization.
Able to manage multiple projects and adapt to rapidly changing priorities in the work environment.
Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, etc.
Senior Enterprise Program Manager, EPMO
LOCATIONCincinnati, Ohio 45202
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
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