Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team.
Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls for a wide variety of clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access.
This position will be hybird, with 2-3 days in the office
Diagnoses and troubleshoots end user desktop application issues and provides appropriate solution
Provides timely resolution of problems or escalation on behalf of the customer and ensures their satisfaction
Provides case status updates to management and end-users per service level guidelines
Support and maintain effective relationships with users
Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support
Provide support for PCs, laptops, printers, cell phones, and tablets etc.
Support end users in their use of applications such as Microsoft Office, ERP, CRM, VPN, Citrix, and MDM (mobile device management)
Performs account management and maintenance for various applications and systems (e.g., creates or modifies user accounts and permissions, and performs password resets).
Communicates with customers at all levels of technical and non-technical skills sets
Associates degree preferred, or technical training
1-2 years related experience
Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required
Experience with multi-platform Windows O/S required
Experience using ITSM Ticketing tools (e.g., Service Now, Remedy) to manage and track incidents preferred
Active Directory and Exchange experience preferred
Our benefits include:
Health Insurance (Medical, Dental, Vision)
Basic Life/AD&D
Employee Assistance Program
Paid Holidays
Paid Time Off
401(k)
FSA/HSA Pre-Tax Benefits
Discounts
Life/Disability Plans
Receive real-time job alerts and never miss the right job again
US - KY - KY - Louisville
November 5, 2024
Focus Staff is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Louisville, Kentucky. & Requirements • Specialty: Labor and Delivery • Discipline: RN • Start Date: 11/25/2024 • Duration: 7 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel We...
US - KY - KY - Maysville
November 5, 2024
Vibra Travels is seeking a travel Physical Therapist for a travel job in Maysville, Kentucky. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel VIBRA TRAVELS is looking for a CORPORATE TRAVEL...
US - KY - KY - Flemingsburg
November 5, 2024
Planet Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Flemingsburg, Kentucky. & Requirements • Specialty: Med Surg • Discipline: RN • Duration: 13 weeks • 36 hours per week • Shift: 12 hours • Employment Type: Travel Planet Healthcare Job ID #6-874985. Pay package is...
US - KY - KY - Louisville
November 1, 2024
Focus Staff is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Louisville, Kentucky. & Requirements • Specialty: Cardiac Cath Lab • Discipline: RN • Start Date: 11/25/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, days • Employment Type: Travel Focus Staff is...
US - KY - KY - Henderson
November 5, 2024
Focus Staff is seeking a travel nurse RN Med Surg for a travel nursing job in Henderson, Kentucky. & Requirements • Specialty: Med Surg • Discipline: RN • Start Date: 12/02/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel Focus Staff is seeking a Med...
US - KY - KY - Nevisdale
November 5, 2024
Ask about evening/late night premium pay. • You enjoy serving others with a Here to Serve attitude. • You enjoy being around people and providing friendly, accurate service to customers, fellow team members and leaders. • Key responsibilities include working the restaurant drive-thru,...
US - KY - KY - Bowling Green
November 5, 2024
Supplemental Health Care is seeking a travel Registered Respiratory Therapist for a travel job in Bowling Green, Kentucky. & Requirements • Specialty: Registered Respiratory Therapist • Discipline: Allied Health Professional • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12...
US - KY - KY - Bowling Green
November 5, 2024
Host Healthcare is seeking a travel Respiratory Therapist for a travel job in Bowling Green, Kentucky. & Requirements • Specialty: Respiratory Therapist • Discipline: Allied Health Professional • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type:...
US - KY - KY - Louisville
November 5, 2024
PRN Healthcare is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Louisville, Kentucky. & Requirements • Specialty: Labor and Delivery • Discipline: RN • Start Date: 11/25/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel PRN...
US - KY - KY - Louisville
November 2, 2024
Focus Staff is seeking a travel Surgical Technologist for a travel job in Louisville, Kentucky. & Requirements • Specialty: Surgical Technologist • Discipline: Allied Health Professional • Start Date: 11/17/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type:...
US - KY - KY - Henderson
November 5, 2024
Host Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Henderson, Kentucky. & Requirements • Specialty: Med Surg • Discipline: RN • Start Date: 12/02/2024 • Duration: 13 weeks • 12 hours per week • Shift: 12 hours, nights • Employment Type: Travel Host Healthcare is an...
US - KY - KY - Louisville
November 5, 2024
American Medical Staffing is seeking a travel nurse RN Home Health for a travel nursing job in Louisville, Kentucky. & Requirements • Specialty: Home Health • Discipline: RN • Start Date: 11/26/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel Must have...
US - KY - KY - Louisville
November 2, 2024
Travel Nurses, Inc. is seeking a travel Certified Surgical Technologist for a travel job in Louisville, Kentucky. & Requirements • Specialty: • Certified Surgical Technologist • Discipline: • Allied Health Professional • Duration: • 12 weeks • 40 hours per week • Shift: • 8 hours, days • Employment...
US - KY - KY - Henderson
November 5, 2024
Anders Group is seeking a travel nurse RN Med Surg for a travel nursing job in Henderson, Kentucky. & Requirements • Specialty: Med Surg • Discipline: RN • Start Date: 12/02/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel Anders Group Job ID #834271....
US - KY - KY - Williamsburg
November 5, 2024
Ask about evening/late night premium pay. • You enjoy serving others with a Here to Serve attitude. • You enjoy being around people and providing friendly, accurate service to customers, fellow team members and leaders. • Key responsibilities include working the restaurant drive-thru,...
US - KY - KY - Louisville
November 5, 2024
Refined Medical Staffing is seeking a travel nurse RN Telemetry for a travel nursing job in Louisville, Kentucky. & Requirements • Specialty: Telemetry • Discipline: RN • Start Date: 12/09/2024 • Duration: 13 weeks • 48 hours per week • Shift: 12 hours, nights • Employment Type: Travel Refined...
US - KY - KY - Henderson
November 5, 2024
MedUS Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Henderson, Kentucky. & Requirements • Specialty: Med Surg • Discipline: RN • Start Date: 12/02/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel At MedUS Healthcare, our...
US - KY - KY - Flemingsburg
November 5, 2024
OneStaff Medical is seeking a travel nurse RN Med Surg for a travel nursing job in Flemingsburg, Kentucky. & Requirements • Specialty: Med Surg • Discipline: RN • Start Date: 11/26/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel Medical-Surgical...
US - KY - KY - Louisville
November 5, 2024
Nurse First is seeking a travel CT Technologist for a travel job in Louisville, Kentucky. & Requirements • Specialty: CT Technologist • Discipline: Allied Health Professional • Start Date: 12/09/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel Nurse...
US - KY - KY - Rockholds
November 5, 2024
Ask about evening/late night premium pay. • You enjoy serving others with a Here to Serve attitude. • You enjoy being around people and providing friendly, accurate service to customers, fellow team members and leaders. • Key responsibilities include working the restaurant drive-thru,...
US - KY - KY - Bowling Green
November 5, 2024
TRS Healthcare is seeking a travel Registered Respiratory Therapist for a travel job in Bowling Green, Kentucky. & Requirements • Specialty: Registered Respiratory Therapist • Discipline: Allied Health Professional • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights...
US - KY - KY - Bowling Green
November 5, 2024
Focus Staff is seeking a travel Registered Respiratory Therapist for a travel job in Bowling Green, Kentucky. & Requirements • Specialty: Registered Respiratory Therapist • Discipline: Allied Health Professional • Start Date: 11/25/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours,...
US - KY - KY - Louisville
November 1, 2024
Host Healthcare is seeking a travel MRI Technologist for a travel job in Louisville, Kentucky. & Requirements • Specialty: MRI Technologist • Discipline: Allied Health Professional • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, nights • Employment Type: Travel Host...
US - KY - KY - Bowling Green
November 5, 2024
Travel Nurses, Inc. is seeking a travel Registered Respiratory Therapist for a travel job in Bowling Green, Kentucky. & Requirements • Specialty: • Registered Respiratory Therapist • Discipline: • Allied Health Professional • Duration: • 13 weeks • 36 hours per week • Shift: • 12 hours, nights •...
US - KY - KY - Louisville
November 5, 2024
Advantis Medical is seeking a travel nurse RN Cardiology for a travel nursing job in Louisville, Kentucky. & Requirements • Specialty: Cardiology • Discipline: RN • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel Advantis Medical, the #1 rated travel nurse...
US - KY - KY - Flemingsburg
November 5, 2024
Cross Country Nurses is seeking a travel nurse RN Med Surg for a travel nursing job in Flemingsburg, Kentucky. & Requirements • Specialty: Med Surg • Discipline: RN • Start Date: 11/25/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel As a...
US - KY - KY - Louisville
November 5, 2024
Triage Staffing is seeking a travel Occupational Therapist Assistant for a travel job in Louisville, Kentucky. & Requirements • Specialty: Occupational Therapist Assistant • Discipline: Therapy • Start Date: 11/11/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, nights • Employment...