American Printing House for the Blind Director of Customer Experience Louisville , Kentucky [We know that access to the right tools and information at the right time can change lives.
At APH, our job is to break down barriers and empower students, families, adults, and educators, creating a future that belongs to everyone.
[Located in Louisville KY, we manufacture and distribute products and services for people who are blind or low vision, including braille large type books and educational aids.
[Were not just looking forward to an accessible future-were making it happen every day.
And, with the latest technology, we think the future has never been brighter for people who are blind or have vision loss.
Come join us.
[ We embrace and value access, belonging, inclusion, diversity, and equity.
Women and Minorities, along with Veterans and others who are members of a protected class, or who may need a workplace accommodation, are encouraged to apply.
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• Director of Customer Experience
[This role is responsible for managing an information and referral service; coordinate incoming communication channels including web, email, and phone tree; and maintain various technology platforms supporting order entry, customer relations management, and e-commerce.
[Location:
[This position is based in Louisville, Kentucky and allows for a hybrid work schedule; it may be remote for those who live outside of the Louisville, Kentucky metropolitan region.]{aptos",sans-serif"=""}]{aptos",sans-serif"=""} ]{aptos",sans-serif"=""}
• Compensation and Benefits
[$87,300.00 - $111,000.00 | Salary is negotiable depending on experience.
Health Insurance covered at 80% for employees - plans include family planning benefits
HSA Plan and FSA Plan - both include company contribution!
Competitive Dental and Vision Plans
Health and Well-being initiatives
11 Paid Holidays
401(k) Plans with company match and immediate vesting
•
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