Clinic Manager

DelRicht Research
US - Kentucky - Louisville
January 8, 2025

Why DelRicht Research?

Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has opportunities for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you!

Who We Are

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.

Clinic Manager's Main Objective: In this role you will be responsible for the day to day management of clinic operations, including financial oversight and people management of our new Psychiatry clinic in Louisville, KY.

The Clinic Manager will maintain all activities related to the conduct of clinical trials at the site including but not limited to:

Oversee a team of physicians and other team members conducting the site's clinical trials

Manage a team of Clinical Research Coordinators for their growth and development within the role and company which will also include managing the schedule, conducting performance reviews, overseeing individual and group productivity and quality of work

Continue to build the team by hiring and training as needed with the growing region

Seeing to it that all clinical trial protocols are being adhered to 100% of the time

Manage physician relationships and ensure they are aware of their schedules and informed about all clinical trial patients

Problem solve with the physicians and coordinators to resolve any patient-related issues that may arise

Communicate effectively with external clients regarding site visits as well as the sites' quality and quantity of data for all trials

Ensure the site is maximizing the schedule in order to provide opportunities to as much of the community as possible

Responsible for the region reaching profitability and revenue goals

Learn and prepare for new clinical research studies at the site (typically 1-2 new clinical studies per month)

Voluntary travel to Investigator Meetings to learn about new clinical studies (US based, all expenses paid - who doesn't like free travel?)

The Right Candidate Will:

Be self motivated! Energetic! Positive!

Focus on providing exceptional patient care and creating memorable experiences

Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals

Believe in high quality and have a high standard of compliance to our study protocols

Be remarkably organized

Be skilled at problem solving, planning and being proactive

This is an onsite Monday-Friday position. No remote or hybrid seeking applicants please

Accept ownership of tasks from inception through completion and assume responsibility for personal success

Skills needed to win:

Required: minimum 1 year of experience within a clinical setting (preferred experience within Psychiatry, Emergency Medicine, or high volume Inpatient or Outpatient Clinical Environments)
Required: Comfortable working in an outpatient psychiatry setting
Required: At least 5 years of professional work experience, including a minimum of 1 year in a supervisory or people management role.

Required: B.S or B.A from any accredited university, Clinical degree in any of the following or related fields: Registered Nurse (R.N.), Licensed practical nurse (L.P.N), Medical Assistant, Emergency Medical Technician, Radiology Technician, Respiratory Therapist, Physical Therapist
Coffee drinkers preferred. Tea drinkers accepted.

DelRicht Research's Core Values: Production, Humility, Consistency

Production:

We deliver on our promises

We have a bias towards action: we value independent problem solving

We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company

Humility:

We support each other relentlessly

We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a 'can do' attitude

We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us

Coachable: we all love to learn, we are willing to be taught and will adapt quickly

Consistency:

We always are able to execute: we get it right the first time and promote 'touch it once' accuracy

We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done

We are calm under pressure: we can maintain stable performance when under heavy pressure or stress

Team Perks & Benefits at DelRicht Research:

Medical, Dental and Vision Insurance

Short Term Disability, Long Term Disability, and Life Insurance

Generous Paid Time Off that builds throughout your career with the company

Even though we are in healthcare, we do not work nights, weekends or 12 hour shifts (yes, nurses love us!)

401K (includes discretionary match/profit sharing)

Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter and gives managers the visibility and control to maximize earnings by hitting team goals

Job Type: Full-time 40+ hrs

Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!

Website: ***

Patient Testimonials: ***/testimonials/

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Read the full job description and apply online on the recuiter's web-site

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