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Provides patient care in an office setting under the supervision of the medical provider. Meets the communication needs of the patient / family and medical provider. Maintains and follows regulatory requirement and policies and procedures. Communicates with medical providers and staff about patient's clinical condition.

Required Skills

Customer Services:

  • Welcoming patients and visitors.
  • Answering and referring inquiries within scope of practice.
  • Telephone: Answers telephone, processes call, and document appropriately within medical records. Returns all messages in a timely manner.
  • Maintains communication between medical staff, administrative staff, and/or patient/families.

Clinical Services:
  • Maintains and updates medical records.
  • Appointment Scheduling.
  • Facilitates medical requests, to include but not limited to, refill requests, work / school notes, and form completion.
  • Scans and uploads patient clinical documents into medical chart.
  • Process and coordinates all medical provider orders to include but not limited to, diagnostic, referral, pharmaceutical and surgical services.
  • Reviews daily provider schedule and ensure all supplies and medical records are ready for patient and provider encounters.
  • As directed by medical provider and within scope of practice, provide patient education.

Environmental Services:
  • Ensures all equipment in exams and surgical rooms are clean and properly set up.
  • Contributes to the overall cleanliness and appearance of personal work space and department.
  • Monitors clinical supply levels in exam rooms and stock room and requests when needed.
  • Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.
Required Experience

Minimum Education: Graduate of a medical assistant program

Work Experience: Previous experience in medical practice is preferred

Required License/ Certification/Registration: Basic Life Support Certification
• Registered with American Medical Technologist or Certified with American Association of Medical Assistants Preferred*

Skills:
  • Communication Excellence
  • Knowledge and ability to work in accordance with accepted clinical standards
  • Ability to work tactfully and effectively with patients, family members, other employees and physicians.
  • Administering medications to include injections
  • Collecting lab samples
  • Wound care
  • Word Processing / Computer
  • Strong customer service
  • Multi-tasking
  • Time Management
  • Organization
  • Attention to Detail
  • Professionalism / Positive Attitude
  • Quality Focus
  • Adaptability

Read the full job description and apply online on the recuiter's web-site

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