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[Call Center / Fully Remote] - Anywhere in U.
S.
/ Competitive Pay / Comprehensive healthcare coverage / 401k match / PTO - As a Customer Service Rep you'll:
Be a friendly voice that exceeds customer expectations, resolving inquiries with professionalism and efficiency to ensure a positive and memorable experience; Provide exceptional customer service to customers via all channels including chat, email, and phone; Investigate customer issues, collaborate with peers, and escalate any potential complaints to the appropriate points of contact; Contribute to strong NPS and customer satisfaction ratings.
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