Field Community Health Worker

UnitedHealthcare
US - Kentucky - Bowling Green
January 20, 2025

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care.
The work you do here impacts the lives of millions of people for the better.
Come build the health care system of tomorrow, making it more responsive, affordable, and equitable.
Ready to make a difference? Join us to start Caring.
Connecting.
Growing together.

The Field BasedCommunity Health Worker is responsible for assessment, planning and implementing care strategies that are individualized by patient and/or Community Organizations and directed toward the most appropriate, least restrictive level of care.
They also Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services, and manage the care plan throughout the continuum of care as a single point of contact for the member.
As a Field BasedCommunity Health Worker (CHW), you will act in a liaison role with Community Organizations/members to ensure appropriate care is accessed as well as to provide home and social assessments and member education.
The coordinator also addresses social determinant of health such as transportation, housing, and food access.
You will be responsible working with our State Guardianship members.

Together, we're removing the barriers that keep people from receiving the kind of quality healthcare that makes a difference.
We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well - being.

Working Schedule:
Schedule is Monday through Friday any 8-hour or 10- hour shift to be determined by the hiring manager between the hours of 7am to 6 pm.
This position is a field-based position with a home-based office.
You will work from home when not in the field.

Location:
Bowling Green, KY or surrounding areas.
Local travel up to 50% and mileage is reimbursed at current government rate.

Primary Responsibilities:

Assess, plan, and implement care strategies that are individualized by patient and directed toward the most appropriate, lease restrictive level of care
Utilize both company and community-based resources to establish a safe and effective case management plan for members
Collaborate with patient, family, and healthcare providers
Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services
Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the healthcare team
Document all member assessments, care plan and referrals provided
Accountable to understand role and how it affects utilization management benchmarks and quality outcomes
You'll need to be flexible, adaptable and, above all, patient in all types of situations
Engage members either face to face or telephonically
Help member set person-centered SMART goals and develop a care plan to achieve those goals with regular follow up calls and ongoing documentation of progress towards goals met
Adhere to detailed, specific documentation requirements in the member's health record
Proactively engage the member to manage their own health and healthcare using Motivational Interviewing Skills
Provide member education on community resources and benefits
Utilize strong skill sets of managing multiple tasks at a time, being self-motivated, driven toward quality results, managing time well, being very detailed oriented and organized, work well

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.
Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.
)
More information can be downloaded at:

/uhg.
hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in y.

Read the full job description and apply online on the recuiter's web-site

Field Community Health Worker

Field Community Health Worker

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