Job Summary
The Office Manager ensures smooth office operations by managing administrative tasks and maintaining an organized, efficient, and compliant work environment. This role involves a combination of administrative oversight, staff coordination, communication, and technical responsibilities to support service delivery and daily operations.
Key Responsibilities
Administrative Management
• Coordinate and oversee office operations, procedures, and resources to maximize organizational efficiency.
• Manage leadership schedules, appointments, and meetings .
• Maintain office supplies inventory, including equipment, PPE and therapy materials.
• Maintain marketing material, including ordering, inventory and packaging.
• Assist with systems, like RingCentral and MobiTask, and technology devices (iPads, laptops, iPhones).
Communication & Relationship Management
• Serve as a liaison between departments, employees, vendors, and external partners.
• Establish and maintain professional relationships with consumers, staff, and referral agents.
Property Management
• Oversee facility maintenance, including repairs, landscaping, snow removal, and vendor relationships.
Policy Compliance and Operational Support
• Ensure compliance with legal and safety standards.
• Develop, implement, and monitor office policies and procedures.
• Provide backup support to medical records roles and other administrative functions.
Qualifications
Education: High school diploma or equivalent required; Associates degree in office administration or related field preferred. Bachelor's degree in business administration, Management, or a related field preferred.
Experience: 3-5 years in a managerial or administrative role; experience in healthcare or working with individuals with disabilities is a plus.
Technical Skills:
Proficiency in Microsoft Office Suite and familiarity with office management software (e.g., QuickBooks, Asana).
Key Attributes
• Strong organizational and multitasking skills with a proactive mindset.
• Exceptional customer service and communication abilities.
• High attention to detail, professionalism, and confidentiality.
• Ability to adapt quickly and manage urgent, overlapping tasks.
Working Conditions
Schedule: Full-time with occasional flexibility as required by operational needs.
Physical Requirements:
Ability to sit for extended periods, lift office supplies up to 20 lbs, and navigate standard office settings.
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