Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again.
Great Clips is hiring for a part time receptionist. The receptionist position is weekends and some nights. Additional hours available during holiday season. It's the perfect position for high school or cosmetology student.
Duties include:
Be ready to work when the salon opens & accept customers until the salon closes.
Greet and check in customers, communicate with customers wait times.
Help customers understand how our On-line Check in service works.
Support stylists
Light cleaning & sweeping duties.
Qualifications
Ability to work in fast pace environment
Basic Computer Skills
What are salon owners looking for in a great Receptionist?
* Warmly greet customers
* Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
* Process transactions and issue receipts
* General knowledge of retail products and the ability to make recommendation
* Manage the flow of customers between check in and the service
* Maintain cleanliness and sanitation of the front desk and lobby area
* Manage answering phone
* Inform customers about services
* Update customer records with contact information
* Assist stylists in maintaining salon cleanliness and sanitation
* Commitment to work a flexible schedule, including peak times
* Dedication to great customer service
* Ability to work in a fast-paced environment
* Ability to efficiently and effectively resolve customer issues
Sounds good, right? Then the salon owner wants to hear from you! Do what you love doing with a great brand. Join a Great Clips salon team today.
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