IT Project Manager III

GCI's IT Project Manager is responsible for leading multiple concurrent projects to completion providing overall direction for the technology, development, and components following multiple project management methodologies. This job role is expected to align projects or programs covering a wide range of IT and IT vendor solution development analyzing variances, highlighting risks, issues, changes, and verifying project solution requirements are delivered on time, within scope and on budget as planned.

Must be an experienced project/program/product/technical manager and consultant with a proven track record of successful projects using one or many of the following: SDLC (Software Development Life Cycle) leveraging traditional Waterfall, Agile, LEAN-Agile, SAFe, and/or blended frameworks. Applicants should have experience delivering projects in areas such as Website development, User Experience (UX) Design, Mobile Apps, Telecom software and systems, financial systems, audit, accounting, compliance, engineering systems and switching, mobile device design, Cloud based solutions, Next gen connected devices, E-commerce, CRM, e-payment, and/or order to cash product process development lifecycles.

Proficient to cover additional projects covering a wide range of solutions including, but not limited to, IT systems or equipment, human resources, security, finance and accounting, product development and deployment, facilities engineering, RF engineering, transport and IP engineering, circuit engineering, outside plant engineering, switch engineering, and/or process improvements. Project responsibilities include initiation assessment, vendor management, business case development, project requirements, technical milestones, timelines and delivery methods, continuous integration and delivery, SCRUM, Kanban, design documents and delivery schedules, data conversion, test management, reporting, business validation, deployment, and post-launch support according to the specifications and deadlines while keeping the project delivered on time, within scope and on budget.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

Technical Project Management.

IT Specific Project Management of systems, hardware, data and/or migration of them.

Oversee and manage a disciplined project team of technical teams, business unit/groups, contractors, consultants, and vendors.

Foster high performing team dynamics assisting development and configuration teams to self-organize and self-manage to achieve maximum results.

Define project scope and prioritization, manage, and participate in procurement of resources.

Develop and maintain project milestones, schedules, budgets, risks, issues, changes, and overall project health status.

Manage Contracts and outside consultants and contractors.

Maintain and ensure complete communication and documentation of projects in the formats and standards defined.

Adhere to Traditional Waterfall, Agile, and/or blended portfolio and program management processes.

Remove impediments, dedicated to constant improvement, and assure all dependencies and integration with other teams are properly communicated and coordinated up through the enterprise leveraging change management.

COMPETENCIES:

ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.

BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.

COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.

Negotiation Skills - ability to seek and resolve conflicts immediately in a dynamic environment with competing priorities.

COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.

Ability to communicate clearly, accurately, timely, and with all levels including technical teams.

COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.

CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.

RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.

RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.

Leadership Skills - ability to lead, manage, coach, and inspire a team aligned with scope, schedule, and budget.

Ability to manage project scheduling and resourcing.

Cost Control - ability to define, manage and critically track to ensure project delivery is within cost constraints and accurate.

Demonstrated risk, issue, contract, quality, and task management skills.

Strong critical thinking skills and facilitation, time, and meeting management.

Project Recovery and Mitigation planning - ability to understand contingency planning and preparation.

Business Case and Budget Development - ability to understand prioritization, initiation steps, and dependencies.

SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.

Proficient computer skills and MS Office knowledge (e. g. , Outlook, Teams, Word, Excel) to complete job duties effectively.

Level Definition Position Title: IT Project Manager III Grade: E07 Additional Job Requirements: This is an intermediate level position requiring the ability to perform complex and diverse duties under deadlines and operating constraints. Capable of performing the role of 'IT Project Manager' for large projects. Works with other IT Project Managers and/or Scrum Masters to prioritize work. Requires ability to perform development and implementation of projects, programs, and procedures of general organizational impact. Must have the experience to provide functional and technical guidance to lower-level staff while fostering teamwork within area of responsibility. Essential Duties: Manage personnel resources within all groups at all levels, business, technical, consultants, contractors, and vendors. Define overall project scope, timeline, and budget. Develop and maintain technical project budgets; project schedules to include prioritization, sprints, backlog, milestones, traditional Gantt, and PET charts etc. In addition, ensure project documentation is current and complete. Define project scopes with internal and external customers and manage prioritization and business case development. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

High School diploma or equivalent.

Bachelor's degree in IT, Management, Business, Accounting, Compliance, Audit, Telecommunications, or related field. *

Minimum of six (6) years of project management experience, developing project budgets and schedules, including .