Information Technology Specialist 2

Information Technology Specialist 2

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Salary

$51,750. 40 - $78,624. 00 Annually

Location

Johnston - 50131 - Polk County, IA

Job Type

Full-time

Job Number

25-01208

Agency

582 Iowa Department of Public Defense

Opening Date

11/06/2024

Closing Date

11/17/2024 11:59 PM Central

LinkedIn Tag
• LI-POST

Point of Contact

dpdhumanresources@iowa. gov

Description

Benefits

Questions



Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.

What We Are Seeking:

The Iowa Department of Public Defense is hiring anInformation Technology Specialist 2position to assist the State at Camp Dodge to provide overall system support (administration, management, and maintenance) to the Distributive Learning Program (DLP). This position will serve under the general supervision of the Iowa Department of Public Defense (Iowa Army National Guard).

Who We Are:

Our Agency directly supports the Iowa National Guard sustainment, readiness and modernization, providing support so they can fulfill their missions in Iowa's communities or their work for the State during emergencies or times of need. We are made strong by a highly qualified, diverse and talented staff. Working at the Iowa Department of Public Defense will provide you the opportunity for a robust career!

What You'll Do:

Interact directly with National Guard Bureau (NGB) to ensure program regulations, changes, and reporting are being met

Oversee and ensure full automated systems support to eight (8) Distance Learning Classrooms (DLC's) spread across the state

Support includes but not limited to: Computers, Printers, Projectors, Cameras, Speakers, Blu-ray Players, Video Conferencing, and Hardware / Software

Perform upgrades / repairs, ensuring to follow established security measures according to DoD, State, and local policy

Coordinate with Iowa Army National Guard units, personnel, students, and other authorized agencies on classroom needs and maintenance.

Ensure classrooms are operational and approve all requests for facility use

Serve as the first point of contact to document customer issues and resolve problems

Prepare written and oral instructions for the operation of all DLCs

Special Requirements:

Must be Comp TIA Security Plus Certified within six (6) months of date of hire

Must obtain a secrete security clearance or equivalent DoD background check and obtain/maintain a Department of Defense (DoD) Common Access Card (CAC) required to access DoD computer systems

Must possess / maintain a valid driver's license

Must be willing to travel from main work location (Johnston, Iowa) to DLC locations on weekly basis to maintain and support classroom technology requirements

Must be able to lift up to 40 pounds, bend, stop, crawl, kneel and access confined/uncomfortable spaces for the installation, inspection and maintenance of DLP system components, hardware, and software

Benefits:

At the State of Iowa, we are committed to your well-being. As a valued team member, you'll enjoy a comprehensive benefits package that includes:

Paid Time Off:Enjoy vacation with accruals that rollover on a yearly basis, sick leave with no limits on accrual and 9 paid holidays per year.

Great Benefits:Excellent Health, Dental, and Vision Insurance Options.

Retirement Plan:IPERS Retirement package and an option for a deferred compensation plan.

Flexibility:Flexible Spending Accounts (medical and dependent care).

Life Insurance:Free Life Insurance.

Support:Employee Assistance Programs and Employee Discount Programs.

To learn more about the benefits of working with the State of Iowa, visit our benefits webpage. (/iowa. attract. neogov. com/recruitment/p/benefits)

Why Choose Us?

Choose us for our strong team culture, positive work environment and opportunities for professional growth and development. We are an Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. A complete package combining benefits, career and personal development is available here for you. Dive into our recruitment page (/iowa. attract. neogov. com/recruitment/p/dpd-recruiting) to explore what sets us apart and come be a part of our team!

Selectives

168 Customer Support

6 months' experience providing assistance in the maintenance, operation, installation, and troubleshooting for computer software and hardware.

AND

895 Veteran

A person who served in the active military, naval, or air service, and who was discharged or released therefrom under conditions other than dishonorable

Minimum Qualification Requirements

Experience equal to two years of full-time work: operating a multi-job computer; installing, operating and coordinating computer based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems; developing/ delivering information management training; providing Information Technology (IT) customer service; or designing/administering Internet sites;

OR

completion of an approved curriculum/specialized training program developed and implemented by or in cooperation with state government;


twelve semester hours of accredited post high school education in one of the specialty areas listed in the first clause above;


certification by an authorized educational institution/major computer or software producer in an area directly related to one of the specialty areas listed in the first clause above may be substituted for one year of the required experience;


an equivalent combination of education and experience substituting thirty semester hours of education for six months of experience;


employees withcurrentcontinuous experience in the state executive branch that includes experience equal to six months of full-time work as an Information Technology Specialist 1.

For additional information, please click on thislink to view the job description. (/das. iowa. gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/InformationTechnologySpecialist2-00119-90119. pdf)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one pa.