Field Service Representative II

Thank you for your interest in working for our Company.
Recruiting the right talent is crucial to our goals.
On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum.
We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding.
Please bear with us.
In the interim, our Privacy Policy here:
***/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions.
As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Field Service Representative II Indianapolis, IN

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives.
As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best.
Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy.
Because at Solventum, we never stop solving for you.

The Impact You'll Make in this Role

This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment.
The Field Service Representative will interface with 3M customers daily and is responsible for building, cultivating and maintaining superior customer relationships.

Further responsibilities include performing and assisting in maintaining inventory of products, parts, disposables, and supplies.
Additional Field Service Representative responsibilities include the cleaning, processing and quality control of medical device equipment, general housekeeping of facility and loading and unloading of equipment in company vehicles.

As a Field Service Representative II, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.
Here, you will make an impact by:

• Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions
• Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery
• Tracking inventory control on assets, parts, disposables, and supplies.
  Locate missing and misplaced equipment as needed
• Loading and unloading medical equipment from company vehicles.
• Attending training and other scheduled business functions which will require commercial air travel
• Filling in for Field Service Lead as applicable to ensure business continuity and local team daily guidanc

Company Vehicle

This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position

Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• High School Diploma/GED or higher
• Three (3) year customer facing experience in a private, public, government, or military environment.
• Current, valid Driver's License

Additional qualifications that could help you succeed even further in this role include:

• Do you possess an associate degree or higher?
• Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties
• Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)

Additional Requirements

In this role, you may be required to enter healthcare or other third-party facilities.
Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively 'prerequisites to entry') for regulatory, safety, or other business reasons.
All information will be kept in accordance with applicable law and Solventum policies.
In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry.

Work location:
On-site (Indianapolis, Indiana)

Travel:
May include up to 25% domestic

Relocation Assistance:
Relocation is not authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Certain job positions within Solventum require workers to work in the presence of others within certain geographies and/or at third-party locations.
As a necessary requirement of this position with Solventum, you must be fully vaccinated at least two weeks prior to your start date.
As a reminder, fully vaccinated against COVID-19 means a person has received their primary series of COVID-19 vaccines, and, in certain situations, may also include booster doses.

Supporting Your Well-being

Solventum offers many programs to help you live your best life - both physically and financially.
To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.