Property Claims Handling Manager

Zurich Insurance Company
US - Illinois - Schaumburg
November 13, 2024
Financial

Zurich North America is currently seeking an experienced Commercial Property Claims Handling Manager who is interested in leading and managing technical adjusters. This will be a great opportunity to join a management team of highly regarded experienced experts in the commercial insurance industry.

In this role, you will provide leadership, performance management, professional development and coaching, and technical direction to a team of technical professionals at varying levels of experience and that handle low to moderately complex Property claims. This includes conducting claim quality file audits, participating in claim reviews, approving claim payment/authority, creating and running team productivity reports, business problem solving, and ensuring compliance with best practices of the team.

You will be regarded as a technical claims subject matter expert and instrumental in providing and ensuring customer service excellence through the development of partnerships with key internal and external contacts, including legal counsel, customers, insureds, underwriters, and brokers.

You will be a change agent and may also have opportunity to participate in projects and initiatives that drive the Property Claims business strategy in alignment with the overall Claims organization, and gain visibility with the Claims senior leadership team.

This position will work from either our Schaumburg, IL or Addison, TX location.

Occasional domestic business travel may be needed.

Basic Qualifications:

Juris Doctor and 5 or more years of experience in the Claims area
OR
Bachelors Degree and 6 or more years of experience in the Claims area
OR
High School Diploma or Equivalent and 8 or more years of experience in the Claims area
AND
Customer service experience
Experience with Microsoft Office
Experience collaborating across work groups
Knowledge of insurance legal statutes and procedures
Knowledge of the insurance industry, claims and the insurance legal and regulatory environment

Preferred Qualifications:

Commercial Property Claims Experience
Knowledge and skill of claims handling
Negotiation experience
Experience in line of business
Excellent communication skills
Analytical skills
People management experience

As an insurance company, Zurich is subject to 18 U.S. Code 1033.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (

A future with Zurich. What can go right when you apply at Zurich?

Read the full job description and apply online on the recuiter's web-site

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