Are you leading HR operations on a global scale? As our Global People Operations Lead, you'll be at the forefront of shaping strategy and leading complex, large-scale teams worldwide. This role requires strong stakeholder management, the ability to influence across geographies, and experiencenavigating both the internal and vendor environments. If you're well-grounded in the HR Operations space, bring Workday expertise to the table, and thrive on setting impactful strategy, we want to hear from you!
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
This role will be leading a broad team of individuals and providing direction to achieve a common goal, develop a team strategy, facilitating team communication and ensuring all internal controls are operating efficiently and effectively. Your responsibilities will include:
+ Partner with executiveleadership team, and global PO leadership, to refine and implement the PO Operations strategy and vision.
+ Challenge the status quo and our ability to innovate (automations / AI) to get to world class in the People Organization space.
+ Drive the execution of the employee experience processes and tools aligned with key stakeholders including executive leadership, employees, and cross functional partners.
+ Leading People Operations, infrastructure and business improvement projects that underpin operational excellence.
+ Maintain an integrated roadmap for digital initiatives, in close collaboration with IT, that enable the PO and employee systems and process landscape.
+ Manage and support the delivery and implementation of projects across a range of focus areas including statutory changes and requirements, expansion into new and existing locations, and PO initiatives.
+ Partner globally across business groups and regions, building cross cultural relationships with key stakeholders at all levels of the business.
+ Drive continuous improvement in core PO processes and tools, and standardization of processes with SOPs and automation.
+ Ensures compliance and execution on data processing that impacts Payroll and other systems.
+ Partners with the HR Technology team to ensure that systems are optimized to support our global HR processes.
+ Serve as a thought leader on future of work, PO ops and analytics, service delivery and other topics.
+ Help shape the future of People Org Operations in the business, including simplification and improvements in service delivery.
+ Partner with other People Organization Centers of Excellence (COE) and functional teams to identify, prioritize and develop opportunities for continuous improvement.
+ Collaborate with People Organization COEs including Talent Acquisition, Total Rewards, Learning and others for process improvement opportunities.
How this opportunity is different
As the HR Operations leader, you will be responsible for leading colleagues supporting the Global People Organization, as part of Aon Business Services. You will play a senior-level role focused on managing the direct relationship with the Global People Organization and optimizing specific business processes and supporting key technology implementations to achieve the desired strategies outlined for the global roadmap. The management, development, and delivery of global, regional hubs (both captive and outsourced) to support the core People Organization transactions. In addition, this leader is instrumental in identifying key process improvements within the shared services organization (ABS) to enhance the colleague experience and improve the People Organization service delivery while continuing the maturity journey in Workday. Global Payroll is also part of the responsibilities, including the management and continued consolidation of all third parties that are supporting the function.
Skills and experience that will lead to success
+ Proven experience (10+ years) in a similar role in Shared Services and HR Operations including management of a shared services function and external suppliers.
+ Demonstrated global leadership skills and ability to drive change, continuous improvement, and culture.
+ Excellent analytical and problem-solving skills, with the ability to identify process gaps and recommend effective solutions.
+ Solid team building skills. Ability to build relationships, trust, and interface effectively across multiple organizations and businesses.
+ Experience with ServiceNow or similar HRSD solutions.
+ Strong project management and change management skills, with the ability to lead cross-functional teams.
+ Excellent communication, presentation, and interpersonal skills.
+ Constant learner in a fast paced and changing environment.
+ High energy self-starter. Strong attention to detail. Strong problem-solving skills.
+ Ability to work in a matrix environment, influence and motivate diverse teams to achieve a unified goal.
+ Experience with leading and developing multi-discipline teams, preferably with international reach across multiple service types.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work. and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email . @Aon. com
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
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