Retail Sales Associate Ski & Snowboard Expert - Part Time, Seasonal

Backcountry com
US - Illinois - Chicago
November 4, 2024

POSITION TITLE: Retail Sales Associate (Ski & Snowboard Expert) - Part Time, Seasonal REPORTS TO: Store ManagerLOCATION: Chicago Retail Store
PAY GRADE: Hourly
COMPENSATION: $18/hr

SEASONAL POSITION INFORMATION: This is a seasonal position, the length of seasonal employment is dependent on business demand and typically runs 3-6 months, however, a minimum timeframe cannot be guaranteed. Yes! We do often convert our high-performing seasonal gearheads to regular status, these decisions are based on business demands and performance. Seasonal positions are not eligible for benefits; however, you do get to participate in our employee discount perk and it's a good one!

JOB OVERVIEW:

Backcountry specializes in providing top-quality outdoor gear and equipment for a variety of activities, including biking, hiking, camping, snow sports, and more. Our mission is to provide our customers with the best gear and advice to help them get the most out of their outdoor adventures. We are looking for a dynamic and enthusiastic Ski & Snowboard Gearhead (Sales Associate) to join our retail team. The successful candidate will be responsible for providing exceptional customer service, generating sales, and helping customers find the right outdoor gear and apparel for their needs. The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Greet and assist customers with their purchases
Provide product information, advice, and recommendations to customers
Process sales transactions accurately and efficiently
Maintain a clean and organized store environment
Manage inventory levels and restock merchandise
Participate in company-wide promotions and marketing campaigns
Collaborate with the marketing and buying teams to ensure product offerings align with customer needs
Continuously strive to improve customer satisfaction and exceed sales targets
Develop and maintain knowledge of products, industry trends, and competitors
Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferred 
Outdoor industry and retail experience, nice to have

QUALIFICATIONS, SKILLS & ABILITIES:

Must have ski shop experience working on waxing and sharpening skis and snowboards and be willing to complete ship work when needed. Ski binding mounting experience preferred.
High school diploma or equivalent required; some college coursework preferred
Previous retail sales experience preferred
Excellent communication and customer service skills
Strong attention to detail and organizational skills
Ability to work in a fast-paced, team-oriented environment
Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
Flexibility to work weekends, holidays, and evenings
Passion for outdoor activities and knowledge of outdoor gear and apparel #BMP

ABOUT BACKCOUNTRY:
Our mission is to connect people to their passions. Our four online stores-Backcountry, Competitive Cyclist, MotoSport and SteepandCheap-aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life's greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.

We take this concept seriously, both personally and professionally, which for employees translates to careers with growth potential and the ability to take ownership and make an impact daily. Perks such as an excellent gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly office make for a fun work environment. Backcountry employees will have the benefit of working with colleagues who are passionate about their careers as well as the outdoors.

PLEASE NOTE: If you do apply, please add *** to your address book. Many of our communications will come from that email address and we'd hate for them to be lost in your spam folder.

*Data, including mobile phone number, will not be sold or shared with third parties for promotional or marketing purposes.

Other details

Job Family
Retail
Pay Type
Hourly
Employment Indicator
Seasonal
Max Hiring Rate
$18.00

Read the full job description and apply online on the recuiter's web-site

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