Administrative Assistant 2 - MED

State of Idaho
US - Idaho - Boise
November 1, 2024

Description DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS *THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED. *

The Idaho Department of Health and Welfare; Division of Medicaid is currently recruiting an Administrative Assistant 2 in the Bureau of Care Management. This position will report to the Bureau Chief of the Bureau of Care Management and is located in Boise.

We are seeking a candidate who excels in a highly collaborative team environment and can balance a workload while coordinating multiple priorities. This position will support each of the three teams within the bureau and provide direct administrative assistance to the Bureau Chief and the Deputy Director of Programs and Benefits. This position requires excellent customer service and public relations skills, answering phone calls and emails, and screening inquiries for further access to staff. Successful candidates must be able to work autonomously and within a team while gaining extensive knowledge of Division of Medicaid activities, programs, and policies. The candidate must display reliability, excellent communication skills, expert organizational skills, attention to detail, a high level of professionalism, and an exceptional ability to successfully coordinate and complete multiple tasks. Punctuality and dependability are key for this position.

This position may be eligible for telework after successful completion of probation and necessary training. BENEFITS: BEST RETIREMENT AVAILABLE IN THE NATION

We have one of the (PERSI) that offers a lifetime benefit.

OTHER EXCELLENT BENEFITS

11 paid holidays
Generous vacation and sick leave accrual beginning as soon as you start
(full-time/30+ hours per week)
PERSI Choice 401(k)
Deferred compensation plan
Life insurance
Short and long-term disability insurance
Wellness programs
Employee Assistance Program (EAP)
Flexible Spending Accounts (FSA)
Wide variety of training opportunities
Some positions offer flexible hours and/or telecommuting

EXAMPLE OF DUTIES:

Respond to inquiries and explain basic services, policies, procedures, to Medicaid Members and stakeholders.
Monitor and manage emails and phone calls.
Understand and apply policies related to Bureau of Care Management responsibilities as determined by state statute and code.
Collect records and respond to Public Records Request.
Follow and gather documents for appeals.
Maintain program and contract trackers as needed.
Coordinate with Bureau teams, contractors, and other stakeholders.
Utilize processes and systems related to Bureau operations such as Microsoft products including Outlook, Teams, and SharePoint, along with Smartsheets, Laserfiche, and Adobe.
Arrange meetings, create agendas, meeting minutes, and distribute materials and information.
Arrange travel for staff and complete reimbursement forms.
Responsible for purchases related to travel, office equipment and supplies, and meeting materials.

MINIMUM QUALIFICATIONS: You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below. Good knowledge of office support functions including word processing, filing, composing a variety of business documents and reception. Typically gained by at least one year of work experience performing complex secretarial, office administration, & public relations assignments such as coordinating administrative office functions, committees, special projects, & highly sensitive, confidential, and/or political issues; applying extensive knowledge of departmental programs & objectives; independently researching, compiling, & organizing materials for executives/manager's use in problem resolution. Preparing reports, handling complaints or resolving problems; composing correspondence for executive/manager on own initiative using word processing.

Good knowledge of researching, compiling, and summarizing data for reports. Typically requires at least one year of work experience that required that I independently research, compile, develop and summarize material/data for reports on a frequent basis.

Experience Interpreting, applying and explaining complex information such as regulations, policies or services. Typically gained by at least one year of work experience interpreting and explaining complex information such as policies, procedures, regulations, or laws. This experience included explaining discrepancies or having to explain to others how the information applied to their specific situations. Decision making was controlled by established guidelines and my work was reviewed regularly by a supervisor.

Experience coordinating activities requiring complex arrangements. Typically gained by at least one year of work experience coordinating complex arrangements for at least one major activity which included two or more responsibilities such as: travel, registration, accommodation negotiations, coordinating volunteers, audiovisual support, coordinating/selecting speakers, planning meals, designing forms, publicity, and entertainment.

Experience independently solving problems/performing liaison activities in a work setting. Typically gained by at least one year of work experience in a setting that required that I perform problem solving and conflict resolution with dissatisfied individuals. This experience also required that I be involved in the decision-making process concerning solutions for these dissatisfied individuals. *PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications. If you have questions, please contact us at: Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: PHONE: *** EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you.

Read the full job description and apply online on the recuiter's web-site

Administrative Assistant 2 - MED

Administrative Assistant 2 - MED

Find Jobs Hiring Now Near You!

Get Jobilize Job Search Mobile App Now

Related Job Postings

Licensed Practical Nurse

Youth Development Specialist - Relocation to Hershey, PA Required

House Parents - Relocation to Hershey, PA Required

Youth Development Specialist - Relocation to Hershey, PA Required

Houseparents - Relocation to Hershey, PA Required

House Parents - Relocation to Hershey, PA Required

Residential Youth Caregiver - Relocation to Hershey, PA Required

RN/Registered Nurse

LPN/Licensed Practical Nurse

Youth Development Specialist - Relocation to Hershey, PA Required

Houseparents - Relocation to Hershey, PA Required

Residential Youth Caregiver - Relocation to Hershey, PA Required

Houseparents, Full-Time - Relocation to Hershey, PA Required

Youth Development Specialist - Relocation to Hershey, PA Required

House Parents - Relocation to Hershey, PA Required

Houseparents - Relocation to Hershey, PA Required

House Parents - Relocation to Hershey, PA Required

Houseparents, Full-Time - Relocation to Hershey, PA Required

House Parents - Relocation to Hershey, PA Required

Houseparents - Relocation to Hershey, PA Required

Houseparents, Full-Time - Relocation to Hershey, PA Required

Houseparents, Full-Time - Relocation to Hershey, PA Required

Residential Youth Caregiver - Relocation to Hershey, PA Required

Houseparents - Relocation to Hershey, PA Required

Houseparents, Full-Time - Relocation to Hershey, PA Required

LPN/Licensed Practical Nurse / RN - Full-time role with health benefits

Registered Nurse