We are looking to add a Business Systems Analyst to join our Creative Risk Solutions team in Waukee, IA .
This team member will be responsible for collaborating with business stakeholders to gather and document detailed business and functional requirements for new systems or enhancements.
Acts as a liaison between IT and users, combining business and technical expertise to deliver optimal systems solutions.
Identifies, documents, reports, and tracks system issues.
We offer a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Creative Risk Solutions!
Essential Responsibilities:
Support business units with technology needs and recommendations.
Collaborate with stakeholders to document detailed business requirements.
Create and maintain comprehensive documentation throughout the project lifecycle, identifying areas for process improvement.
Coordinate with project teams to ensure correct implementation of requirements.
Ensure consistent, accessible, secure, and reliable data across business systems.
Serve as a liaison among business units, IT, and other stakeholders, facilitating meetings and feedback sessions.
Support system change testing and validation to meet business requirements.
Train and support end-users on new systems and processes.
Mentor junior Business Systems Analysts.
Evaluate and recommend emerging technologies.
Develop disaster recovery plans and backup strategies.
Qualifications:
Education:
Bachelor's degree from an accredited college or university with major coursework in business administration, information technology, computer science, or related field.
Experience:
Five+ years of progressively responsible experience with business systems analysis, including system development, system configuration, business process analysis, and project management.
Licensing:
Business Analyst certification (e.g.
IIBA Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA) a plus.
Skills & Technical Competencies:
Proven technical, problem-solving, and Business Analyst skills.
Strong knowledge of Microsoft Office products; experience with MS Visio, JIRA, and Confluence preferred.
Salesforce and basic insurance knowledge preferred.
Strong communication, collaboration, organization, and detail orientation.
Invests in the development of technical knowledge, understands business needs to make informed decisions and deliver technology solutions, including effective related processes and procedures Ability to efficiently identify problem(s), leverage resources to determine root cause(s) and propose and implement solutions or make improvements.
Here's a little bit about us:
Creative Risk Solutions is a leading provider of innovative risk management solutions.
We specialize in delivering customized claims management, loss control, and risk consulting services to our clients.
Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies.
In addition to being great at what you do, we place a high emphasis on building a best-in-class culture.
We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.
Benefits:
In addition to core benefits like health, dental and vision, also enjoy benefits such as:
Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey!
Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow.
401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k.
This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do.
After all, you can't be at your best for our clients if you're not at your best for yourself first.
Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
DE&I programs - Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us.
Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group.
You will have the opportunity to take part in those if you wish!
Consistent merit increase and promotion opportunities - Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important - not only with your financial wellbeing, but also your career wellbeing.
Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money.
Who doesn't love that?!
Holmes Murphy & Associates is an Equal Opportunity Employer.
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