This role is fully remote within the USA with 50-70% travel in the USA and Canada.
Imagine yourself…
Bridging technology with user needs to impact on the world around you.
Owning your ambition and fueling your career growth.
Thriving in a supportive team environment that inspires you to strive for excellence.
It's all possible with a role at X-Rite Pantone, the global leaders in color science and technology.
X-Rite Pantone, a Veralto (/ veralto. com/purpose-values/) company, provides complete end-to-end color management solutions for clients in every industry where color matters. At X-Rite Pantone, you'll deftly blend the art and science of color to help customers inspire, select, measure, formulate, communicate and match color so that users get color right the first time, every time. And along the way, you'll build a vibrant career through rich skill-building opportunities, on-the-job learning, and coaching and training that supports your continued development and growth.
Learn more about what we do being at the forefront of color-related solutions: / veralto. com/company/x-rite/
About the Role:
Join us as a Solution Architect and become a key driver of innovation, customer success, and technical excellence. If you're passionate about delivering top-notch customer experiences, this is your chance to shine!
You'll play a critical role in delivering pre-sales support, customer training, and technical guidance while working closely with product management and engineering. Your expertise will shape new products and workflows while building lasting relationships with our customers.
In this role, a typical day will look like:
Empowering Customers:
Deliver impactful product and workflow training to customers, sales teams, and dealers.
Offer live, onsite, and virtual training tailored to the needs of diverse audiences.
Provide exceptional technical support via phone, email, and other digital tools.
Driving Innovation:
Capture customer feedback (VOC/VOS) to influence future product developments.
Contribute to product testing and beta programs that simulate real-world applications.
Develop and share technical documentation, FAQs, and white papers to support customers.
Shaping Solutions:
Troubleshoot and solve product performance challenges with creative, customer-first solutions.
Assist in integrating X-Rite solutions into customers' workflows and IT infrastructures.
Showcasing Excellence:
Represent X-Rite at trade shows, showcasing our technology through engaging demonstrations.
Prepare, set up, and provide technical support to drive impactful customer experiences.
The essential requirements of the job include:
Education : A Bachelor's or Master's degree in a color-related field (e. g. , graphic arts, paints, plastics, textiles).
Experience : 5-10 years of experience in a similar role within the printing and packaging industry.
Knowledge of IT infrastructure (e. g. , networking, database server setups, server operating systems, and cloud computing).
Proven organizational skills with a passion for customer success and a knack for technical problem-solving.
X-Rite Pantone is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility : where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources™-and building rewarding careers along the way.
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $100,000 - $105,000 USD per year. This job is also eligible for Bonus Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here (/ dol. gov/agencies/ofccp/posters) .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto. com to request accommodation.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (/ veralto. com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of V.
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