Technical Training Internship - 2025

Life Care Companies LLC
US - Iowa - Des Moines
November 16, 2024

The Technical Trainer Intern will be a full-time (40 hours/week) opportunity for 12 weeks from May to August. This position will gain professional experience by working on the Business Applications training team assisting with the development and facilitation of technical systems training. The tasks assigned will be at a level consistent with assignments given to starting four-year college graduates. The internship will conclude with a presentation on the project and summer experience to the LCS & IT leadership team. In addition, the intern will obtain an overall understanding and exposure to other IT teams and jobs at LCS.

The Role:

Content Development
- Assist in the creation and maintenance of technical training materials, including presentations, manuals, online courses, and other instructional content.
Training Delivery
- Develop rollout plan with IT and business users.
- Support the facilitation of training sessions (both in-person and virtual), including setting up equipment, managing online platforms, and troubleshooting technical issues.
Learning Management System (LMS) Administration
- Help in managing the LMS by uploading course materials, tracking participation, and generating reports on training outcomes.
Needs Assessment
- Collaborate with team members to identify training needs by analyzing data, gathering feedback, and consulting with subject matter experts.
- Develop business case for assignment. Clearly stating the business value, resources needed and key milestones for project.
Quality Assurance
- Review and test training content for accuracy, relevance, and effectiveness, ensuring that all materials meet company standards.
Project Support
- Assist in the planning and execution of training-related projects, including scheduling, communication, and coordination with internal teams and external vendors and clients.
Research
- Stay up-to-date with the latest trends and best practices in technical training and e-learning, contributing ideas for continuous improvement.
Measurement and Feedback
- Work closely with manager on weekly updates against key milestones.
- Reconcile the success of the project against original business case.

Knowledge & Skills:

Technical Skills
- Familiarity with e-learning tools, content authoring software, and LMS platforms is a plus.
Communication Skills
- Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly and concisely.
Organizational Skills
- Excellent attention to detail, time management, and the ability to handle multiple tasks simultaneously.
Team Player
- Ability to work effectively both independently and as part of a team.
Problem-Solving
- Proactive and resourceful, with strong problem-solving skills.
Passion for Learning
- Eagerness to learn and grow within the field of technical training and development.

Experience:

Minimum of 2 years completed towards a Bachelor's or currently enrolled in a Master's program in Education, Instructional Design, Technical Writing.

Why LCS? Industry leader. The Nation's third-largest senior living operator ranked number one in customer satisfaction among senior living communities.

Inclusive and collaborative culture. We're dedicated to diversity, equity, and inclusion and have an engaged Diversity and Inclusion Council focused on creating awareness and educating employees on inclusivity. In addition, LCS creates a collaborative culture that provides an exceptional experience for every employee.

Top Workplace USA: LCS has earned the Top Workplaces USA award and is recognized for our strong company culture and engaged workforce.In addition, LCS earned ten culture excellence awards in areas such as DE&I practices, top managers, professional development and clued-in leaders, to name a few.

Top Workplace Iowa: LCS employees truly believe we are an employer choice. This recognition, for 4 years running, is in large part due to the culture of excellence that our employees help deliver every single day.

Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k) with company match and paid parental leave.

Charity and community involvement. We are recognized as a national team for the Alzheimer's Association and consistently a top contributor to United Way. We also support our employee's individual community contributions and provide opportunities to get involved at our corporate locations and in our communities.

Outstanding advancement opportunities. LCS is growing and we think you should too. Our company growth allows for internal growth opportunities across all of our business lines.

Ongoing career development. Onsite education opportunities, education assistance, and continuing education credits allow LCS employees to keep their knowledge of current industry changes relevant.

LCS creates living experiences that enhance the lives of seniors. You'll see this commitment in our people. They're talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed-strengthening available resources, establishing proven practices that lead to long-term growth and creating lasting value for those living in, working for and affiliated with the community. Check us out on our website: ***

Estimated Salary Range: $21/hour

A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES, IS REQUIRED

LCS IS AN EQUAL OPPORTUNITY EMPLOYER

Read the full job description and apply online on the recuiter's web-site

Technical Training Internship - 2025

Technical Training Internship - 2025

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