Guest Sales and Service Consultant - Front Desk

Massage Heights
US - Iowa - Des Moines
January 13, 2025

Responsive recruiter

Replies within 24 hours

Benefits:

401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Health insurance
Training & development
Wellness resources

We're seeking a dynamic Guest Sales and Service Consultant to join our team at Massage Heights - Ingersoll. In this role, you will be the first point of contact for our guests, providing exceptional customer service while also driving membership sales and promoting our wellness programs. If you're passionate about health and wellness, have strong communication skills, and enjoy a sales-focused environment, this is the perfect opportunity for you! You must have previous sales experience for this role. We're looking for someone that can work 25+ hours per week.

Benefits/Perks

Professional and Safe Environment
Paid Training
Employee Discounts
Competitive pay with commission, and bonus opportunities!
Complimentary Massages or Facials

Schedule / Expected Work Hours:

4-8-hour shifts

Responsibilities

Educate guests confidently and effectively about services and products.
Achieve monthly sales targets.
Provide exceptional service by listening, communicating, and responding to guest's needs.
Excellent phone etiquette with an upbeat tone and strong articulation.
Promote the therapeutic benefits of regular massage therapy and skin therapy.
Develop and maintain positive relationships with members of the team and guests.

Qualifications

Previous sales experience required.
Exceptional guest service and communication abilities.
Previous experience in retail or guest services is required.
Proficient with basic computer software and quick to learn new systems.
Fast learner with a positive and energetic demeanor.
Strong critical thinking skills, especially in resolving customer conflicts.
Passionate about interacting with people and consistently delivering outstanding service.
Thrives in collaborative team settings.

Company OverviewOur brand purpose is to Elevate the Lives of the People we Touch. At Massage Heights, we believe in the healing power of touch. We believe the work of massage therapists and estheticians truly does change the world one fantastic body at a time. Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests' wellness goals through providing therapeutic and healing services.

Company Values

Loyal
Authentic
Passionate
Diligent

Take the Next Step - Elevate Your Career

Compensation: $13.00 - $17.00 per hour

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.

We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights

Read the full job description and apply online on the recuiter's web-site

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