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Job Title: Spa Experience Coordinator (Part-time)

Hourly Rate: $25.64

Luxury and tranquility in an authentic setting await our Guests at a Fairmont Spa. As an Experience Coordinator, your engaging smile and personality are the essence of great guest service. As you personally greet our Guests and assist them throughout their spa journey, you will be empowered to deliver on our mission of "turning moments into memories for our guests".

What you will be doing:

Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance

Escort guests to appointments and around spa, providing tours as required

Assist Guests with use of lounge facilities (Ex: experience showers, heated bench, etc.)

Provide information and literature about the facility in person, via phone and email

Collect payment from clients for all services rendered and products purchased

Schedule treatments using spa software and other Computer applications as needed for operations

Clerical duties: filing, creating sales kits, site inspections and other office needs

Ensure smooth operation of reception

Report deficiencies of any equipment

Assist in the operation of all spa areas as required

Maintain the facility in peak sanitary condition at all times

Check and clean lockers, locker rooms and lounges, maintaining a sanitary, tidy and well-stocked area

Maintain linen inventory and transport linen to/from laundry on a scheduled basis

Ensure that overall cleanliness and maintenance of our spa exceeds expectations

Organize time so all side work is completed according to shift demand

Provide timely, personalized, friendly and efficient service to our discerning guests

Have full knowledge of all current menu items, products and methods

Assist guest regarding menu items in an informative and helpful way

Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests

Read the full job description and apply online on the recuiter's web-site

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