Patient Service Rep - Urology

Hawaii Pacific Health
US - Hawaii - Honolulu
January 17, 2025

Kapi'olani Medical Specialists (KMS) is a specialty physician group dedicated to caring for Hawai'i's women and children through excellence in academics, physician training, medical research, and clinical care. The group is comprised of over 100 Specialists, Nurse Practitioners, and other staff, covering newborn to women's health services at Kapi'olani Medical Center for Women & Children. KMS operates exclusively for charitable, scientific, and educational purposes, offering highly specialized care options at Kapi'olani and building support for these services within Hawai'i as a whole. The group's specialty areas include:
Neurology, Orthopedics, Genetics, Adolescent Medicine, Otolaryngology, Behavioral Health Services, Hematology/Oncology, Neonatology, Pediatric Intensive Care, Family Medicine, and the full spectrum of Pediatric Specialties. Its Women's specialists include Breast and General Surgery, Adult Hospitalists, and GYN Oncology.
Our Urology professionals diagnose and treat disorders of the urinary tract in adults and children. The department provides medical and surgical treatment for incontinence, prostate problems, disorders of voiding, kidney stones, infertility, impotence, and genitourinary malignancies. Our board-certified Urologists also perform minimally-invasive laser surgery, which permits faster healing for the patient.
As a Patient Service Representative, you will help to ensure that our patients and their families receive warm, friendly, and considerate assistance at our hospitals and clinics. You will act as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in a variety of administrative tasks. These include:

Interviewing, registering, and admitting patients
Updating and creating patients' medical records
Performing accurate and timely processing of all professional/technical fees generated by department providers
Performing cash handling and collection
We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai'i's people.
Location:
Kapiolani Medical Specialists, Honolulu, HI
Work Schedule:
Day - 8 Hours
Work Type:
Full Time Regular
FTE:
1.000000
Bargaining Unit:
Non-Bargaining
Starting Hourly Rate:
23.65
Exempt:
No
Minimum Qualifications:
High school or equivalent. Basic computer skills. One (1) year of clerical support experience in a health care setting or related experience.
Preferred Qualifications:
Basic medical terminology. EPIC experience.
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
Position:
Patient Service Rep - Urology
Category:
Administrative
Employment Type:
Employee
Req ID:
26910
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Read the full job description and apply online on the recuiter's web-site

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