Guidewire QA - TEAM Lead

Our client, a multi-line provider of business property and liability insurance company is seeking for a Guidewire QA - TEAM Lead.

Position Type: Contract to Hire
Location: Berkely Heights, NJ or Alpharetta, GA or Chicago, IL
Schedule: Working onsite 4 days a week (Hybrid)

OVERVIEW:
• We are seeking an energetic and skilled Guidewire QA Lead in one of our 3 office locations working onsite 4 days a week.
• Candidate will be responsible to Test Guidewire Systems including Policy, Billing and Claims, analyze test Insurance software changes, enhancements, and solutions.
• Develop specifications and coordinate efforts of developers.
• Support testing through creation of test plans, coordination of testing resources and execution of tests conditions.
• Throughout the process, work with operate team to ensure the requirements are delivered, while supporting and communicating with the business through the implementation process.

Responsibilities:
• Work directly with business users (Operations, Underwriting, Billing, and Claims) to understand business processes, to test system changes that meet business needs.
• Lead the review of specifications, user sign off procedures and the development of documentation for development and enhancement work.
• Interface with departments to ensure proper features are incorporated in all testing of system changes. Provide user support, documentation, and training for ongoing maintenance support.
• Develop test plans and test schedules to ensure accuracy of systems as requested by end users; coordinate testing efforts in the Quality Assurance environment until user acceptance is obtained. Perform or assist as necessary in the quality assurance testing of developed projects.
• Assist in the coordination testing, training and implementation of system changes.
• Monitor daily migrations
• Conduct post-production implementation testing
• Providing support to analyze production issues from business perspective.
• Participate as a member of the command center in supporting internal and external users in the use of Policy Center, Claim center and Billing Center.

Skills:
• Guidewire certified ACE
• Experience with Guidewire Insurance Suite software; for all three (policy center, billing center, and claims center)
• Technical proficiency, with the ability to understand data flows and the flow between complex, integrated systems.
• Outstanding organizational, troubleshooting, and communication skills, both written and verbal, in both technical and non-technical forums
• Able to work in a fast-paced environment with flexibility to meet continuously changing priorities.
• Able to multitask, meet deadlines and stay calm under pressure.
• Highly motivated self-starter; able to work independently.
• 3 + years of Guidewire testing experience
• Team lead
• Experience with Jira or similar project management tool
• Strong time management and planning skills, be able to work with teams across the globe.
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