General Manager

? The General Manager & Clinical Director provides leadership to the building and management team by utilizing a curated set of efficient, functional, and operational processes focused on providing our community with the highest quality products, patient education, and wellness alternatives. This person is responsible for maximizing financial results to meet and consistently exceed budget expectations.
• ESSENTIAL DUTIES AND RESPONSIBILITIES:

include the following. Other duties may be assigned.
Leadership
Participate in the recruitment, hiring, on-boarding, training and developing of all staff
Participate in setting specific expectations for how to conduct job duties
Hold staff accountable against stated expectations
Provide regular, honest feedback to all staff
Regularly evaluate staffing needs and adjust as needed
Develop and maintain culture consistent with overall corporate parameters including medicinal and clinical focus
Conduct personnel performance reviews per direction from the Curio Wellness Human Resources department
Provide direct leadership to assistant managers including collaboratively determining their duties
Coordinate, plan and execute team meetings as needed
Business management
Develop and maintain a culture of sales
Drive top line revenue to meet and exceed stated goals
Properly operate location including adhering to all pre-determined processes
Determine and procure proper product mix maintaining gross margin goals
Set pricing for all products in dispensary and HP
Maintain proper inventory levels in accordance with plan and budget
Co-create Marketing strategy with staff and Marketing department
Schedule personnel in accordance with store needs and budgets
Learn and understand all technology and systems
Properly maintain physical space and equipment
Oversee proper handling of all monies
Oversee spa personnel and services offered
Co-create financial budget and monitor ongoing adherence to budget
Monitor financial performance and be prepared to report results
Oversee all safety and security initiatives
Maintain and promote brand definition as a medicinal and clinically focused location
Drive innovation around sales, operations and systems
Assist in the overall determination of short and long-term strategy
Data & Analysis
Collect all important data required to understand and run business
Analyze all KPIs surrounding sales, margins, inventory, patient counts and behaviors, etc.
Learn dispensary landscape including competitive landscape near existing location and around state
Education
Support and offer scheduled patient consultations around traditional pharmaceuticals, medical cannabis, nutraceuticals and supplements
Create concepts and tools for ongoing education of patients and staff
Execute ongoing education initiatives
Oversee creation of programming schedule for education
Compliance
Learn and maintain continual awareness and understanding of complete set of specific rules and regulations determined by the law and by the Maryland Medical Cannabis Commission
Ensure Wellness Center remains fully compliant
Oversee continuous initiative of maintaining up to date accurate sops
Oversee all compliance audits with corporate
Oversee all inspections and interactions with MMCC personnel
Complete and submit all necessary documentation and reports to MMCC as requested and expected
Senior Team
Attend and add value to Curio Wellness Executive Team Meetings
Attend and add value to the Curio Wellness Scientific Advisory Board
Participate in strategic discussions as requested
Other
Engage in honest, innovative, problem solving dialogue
Prepare cash deposits per sops as needed
Conduct daily reconciliations of Canpay, Cashless ATM and cash with Greenbits
Perform cash drops as needed
Be available in case of emergency (e.g., alarm triggers, etc.)
Promote the mission, vision and values of the company to all team members at all times
Perform administrative duties including reading and writing and answering emails, texts and calls in a timely and professional manner
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities:
Accountable for the management of others, through a subordinate supervisor, including selection, recommending termination, performance appraisal, and professional development.
Education and Experience:
Doctorate Degree (PH.D, MD. JD, EED) in Pharmacy or related field and Registered Pharmacist
Other Qualifications:
• Strong communication skills
• Proven ability to create culture, develop people and lead
• Strong understanding of sales, marketing and supply chain management
• Process oriented
• Strong product knowledge awareness
• Knowledge of and passion for wellness and wellness products
• Data driven mindset
• Understanding of Financial performance
• Ability to work retail hours (nights, weekends & holidays)
• Pharmacist experience required?
Curio Wellness is an Equal Opportunity Employer Curio Wellness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Must be 21 years old.
As a condition of employment, all Curio Wellness employees must comply with the State of Maryland requirements which include providing a copy of your fingerprints in the required format and consenting to an FBI Background Check.
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