Responsibilities for this Position
Position Title: Customer Support Project Specialist
Date: Nov 6, 2024
Location: Savannah, GA, US
Company: Gulfstream Aerospace Corporation
Customer Support Project Specialist in GAC Savannah
Unique Skills:
Experience with Data Management projects preferred. Experience with Service Center Operations preferred. Experience in Power BI, and Sharepoint preferred.
Education and Experience Requirements
Bachelor's Degree in Program Management, Engineering, Finance or related field required or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 5 years experience in A/C design, mfg or service and support, to include 3 years program management consisting of any combination of supervisory experience, complex program management, and/or technical experience.
Position Purpose:
Create and provide integrated plans for input to new products in development. Manages cross functional project teams that coordinates product development. Responsibilities include guiding and leading the team in achieving the goals of the project including issue identification, resolution and contingency planning.
Principle Duties and Responsibilities:
Essential Functions:
* Assesses project issues and develops resolutions to meet productivity, quality and stakeholders goals and objectives.
* Reviews, manages, proactively challenges, and controls status of projects operation of the programs and budgets .
* Manages schedules and prepare status reports.
* Develops mechanisms for monitoring project progress and for intervention and problem solving with team members and line managers.
* Acts as a liaison with alliance partners and thought leaders external to the company.
* Interfaces with stakeholders to ensure requirements are met.
* Analyzes program certification schedule and performance targets/guarantee progress.
* Develops draft master schedules for new product development.
* Monitors variance analysis to schedules and budgets for all projects to ensure desired savings/revenue are achieved.
* Monitors quality, reliability and availability issues to ensure top drivers are identified and resolved.
Additional Functions:
* Supports departments Intranet Web site and newsletters to maintain Technical and Program updates.
* Support supplier design and program reviews to insure program deliverables, schedules and budgets are met.
Perform other duties as assigned.
Other Requirements:
* Requires a comprehensive knowledge of Aircraft Industry Production, Engineering, Quality, Completion, Material and Service Support Operations.
* Requires a detailed understanding of Program/Project Management processes and procedures and an intimate understanding of in service A/C operations.
Additional Information
Requisition Number: 222483
Category: Service Center
Percentage of Travel: Up to 25%
Shift: First
Employment Type: Full-time
Posting End Date: 11/19/2024
Equal Opportunity Employer/Veterans/Disabled.
Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.
Legal Information | Site Utilities | Contacts | Sitemap
Copyright 2024 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company.
Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft
Nearest Major Market: Savannah
Job Segment: Aerospace, Developer, Sharepoint, Customer Service, Aviation, Technology
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