Field Service Technician

What We Need:

This position is responsible for cultivating and growing long term relationships with end-user industrial manufacturing customers and channel partners within an assigned region. This position requires a thorough understanding of the manufacturing industry in the southern central US, and experience selling capital equipment solutions.

What You'll Be Doing:

Reporting to the Business Manager, Gravotech Traceability, the Territory Manager is responsible for identifying key customer decision makers and stake holders to find opportunities to grow sales in as assigned region. This position will act as a liaison between the end-user customers, channel partners and cross-functional internal teams to ensure our customer experience is optimized, and we are delivering a world class solution according to the needs of the industry. Duties and responsibilities include but are not limited to:

• Develops new business and nurtures existing customer relationships to meet/exceed objectives for long term stability and growth.

• Travels frequently throughout the assigned territory for business development calls, on-site customer visits, Channel partner meetings, demonstrations and other sales activities.

• Cultivates positive, productive and long-lasting relationships with internal and external customers.

• Utilizes knowledge of manufacturing and industrial equipment to:

  
  • Understand and present solutions aligned to customer needs,
  • address technical inquires and
  • conduct demonstrations of our product line.
  
  

• Collaborates cross functionally with other Gravotech departments to assure timely and successful delivery of our solutions according to customer needs and objectives.

• Maintains sales pipeline and forecast of potential business (CRM) and track key metrics.

• Ensures timely and successful delivery of our solutions according to customer needs and objectives.

• Communicates clearly the progress of monthly/quarterly initiatives to management as requested.

• Attends trade shows and other product marketing events.

• Stays current on industry related trends, business intelligence, news and events.

• Other duties as assigned.

What You Will Need To Be Successful:

• Bachelor's degree in business, technical/industrial discipline or other similar study;

• Minimum of five years' sales experience; or equivalent combination of experience and education

• • Strongly prefer experience in solution selling in an industrial/manufacturing setting including but not limited to Aerospace, Agriculture/Construction Equipment, Industrial Automation and Oil and Gas industries.

• Must have successful track record in quota carrying, solution sales role, with proven ability to build business and meet sales targets.

• Previous experience working with Channel Partners and developing new Channels.

• Should possess strong technical understanding of industrial equipment, manufacturing, systems and general understanding of mechanical/electrical concepts.

• Requires naturally engaging interpersonal skills; influence skills; effective relationship-building skills.

• Teamwork skills with ability to collaborate effectively across all cross-divisional teams and external resources.

• Strong written and verbal communication skills across all levels of the organization. Including demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization and customers including executive and C-Level as required.

• Self-disciplined with ability to manage time and resources appropriately with little to no supervision.

• Computer/PC proficiency with skills in Microsoft Office applications: Excel, Outlook, Word, PowerPoint etc.

• Works from a home-based remote office within the assigned territory.

• This position requires extensive travel including possible overnight travel within the assigned territory. (Estimated 50% - 75%)

• All prospective employees must pass a drug and background check.

• Must have valid driver's license and clear driving record.

About Us: Who we are: Gravotech has been a global leader in direct part marking and laser engraving since 1938. Gravotech machines are used by more than 60,000 customers around the world, from large consumer brands and industrial manufactures to professional engravers and small retail customers alike. In 2024, Gravotech joined Brady Corporation's global portfolio of brands. Brady is a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - Brady is just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities. Gravotech products help enable Brady's full range of industrial identification solutions in industries around the world. We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2024, Brady employed approximately 5,700 people worldwide. Our fiscal 2024 sales were approximately $1. 34 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at bradycorp. com. Why work at Brady:A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth. And as a member of the PDC team, you'll get to represent a company with unique brand recognition across several industries. Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back. Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

Our Benefits:

• Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision

• Generous 401(k) with company match

• Paid time off and holidays

• Opportunity to participate in incentive programs for all full-time employees

• Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance

• Education reimbursement opportunities

• Scholarship program for children of Brady employees

• A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities

• Employee Assistance Program and related wellness .