ServiceNow Developer

Who You'll Work With

As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients.
We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems.
We surround our technologists with interesting challenges, innovative minds, and emerging technologies.

This role is expected to act as an Developer for ServiceNow engagements by proposing, architecting and leading ServiceNow solution delivery based on the requirements provided by the Slalom team and the Client.
The solutions should be holistic in nature and include repeatable designs for productivity.
In addition to domain expertise, they should be comfortable interacting outside of the IT department with the business.
They should have a high degree of business proficiency, professional maturity, and poise.
Critical thinking and working in unfamiliar sectors will be required.

What You'll Do

Support projects to implement IT focused ServiceNow solutions in client environments - aligning with ServiceNow Implementation and Technical Best Practices.
This would include the following types of activities:

Participate in and provide guidance during process mapping, functional design, and analysis workshops.
Work with business process owners/SMEs to develop technical solutions including validation of the customer requirements with regards to 'needs' vs.
'wants'.
Lead the delivery of ServiceNow solutions through estimation of effort, creation of user stories all based on and considering ServiceNow and process design best practices and standards
Support testing of implemented solutions
Write technical deliverables that are complete, consistent, high quality, and delivery the desired information
Travel expectations:
up to 30% regional travel

What You'll Bring You are a person who likes being part of modern, developing teams and have implemented new technologies and business operational models and transformational projects.
You have experience delivering complex transformations, with multiple stakeholders - recommending and implementing solutions for exceptional outcomes.
You have a passion for improving how people live and work; for making things easier and better.
You enjoy defining and implementing solutions that simplify, enhance, extend, and empower people to love what they do.
Ability to communicate and build relationships with all levels of an organization from end users to senior executives, including both technical and non-technical audiences
Capable and reliable in meeting tight schedules and deadlines as well as high attention to detail while maintaining clear customer expectations throughout the life cycle of an engagement
Experience 5+ years of broad ServiceNow experience across the platform Platform upgrades, patches, etc.
Custom Applications
Mobile Platform
Virtual Agent

Ability to configure ServiceNow discovery and Service Mapping to discover infrastructure components.
Ability to set up and maintain discovery schedules, configure probes, and troubleshoot issues.
Ability to configure MID servers

Very good knowledge of Service Portal and how it maps to AngularJS.
Should be able to write and maintain custom AngularJS directives.
Experience implementing specific ServiceNow Product suites (HR, CSM, GRC, ITSM, ITOM, HAM, SAM, etc.)
Proven ability to leverage the ServiceNow platform to automate common requests (service catalog) and integrate with common platforms (Active Directory, SCCM, Workday, SaaS applications, etc.) using programmatic methods (e.g., APIs, microservices)
Advanced in JavaScript, Angular, Angular JS, PowerShell, MySQL, CSS, Web Services (REST/SOAP, XML, and HTML)
Advanced knowledge of network infrastructure - networks, protocols, email (SMTP, POP3)
Good understanding of basic application, server, network, storage, and cloud infrastructure components.
Proficient with IAM constructs such as LDAP, VPN, SSL, SAML/SSO etc.
Demonstrated work history with Agile development methodology
Experience Education/Certifications BA/BS Degree in IT, Computer Science, IS or business-related field or equivalent professional experience
Certified System Administrator Certification (CSA)
Certified Implementation Specialist (CIS - ITSM, ITOM, ITBM, ITAM, GRC)
Certified Application Developer (CAD)
ITIL or IT4IT certification

About Us

Slalom is a purpose-led, global business and technology consulting company.
From strategy to implementation, our approach is fiercely human.
In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact.
Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all.
We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running.
Learn more at slalom.com.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life.
As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability.
We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices.
For this position at the Senior Consultant level the base salary pay range is $110,000 to $203,000.
In addition, individuals may be eligible for an annual discretionary bonus.
Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors.
The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws.
Slalom will also consider qualified applications with criminal histories, consistent with legal requirements.
Slalom welcomes and encourages applications from individuals with disabilities.
Reasonable accommodations are available for candidates during all aspects of the selection process.
Please advise the talent acquisition team if you require accommodations during the interview process.

We will accept applications until December 1, 2024
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