You know the moment.
It's the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying 'hello.' It's in these moments that sound matters most.
At Bose, we believe sound is the most powerful force on earth.
We've dedicated ourselves to improving it for nearly 60 years.
And we're passionate down to our bones about making whatever you're listening to a little more magical.
The Marketing team at Bose consists of passionate, bold, and music-loving storytellers.
We tap into the magic of what makes Bose, BOSE, and through our marketing efforts, connect that magic with people who relate to our belief that sound is the most powerful force on earth.
We are in midst of revamping our CRM and Loyalty programs.
We are building a world class program that matches our passion for getting best in class audio products to our customers.
The Customer CRM Analyst role will be part of the Customer Analytics team within Global Marketing Advanced Analytics and will bring customer loyalty, CRM, and customer analytics expertise to the team required to advance the sophistication on how we engage with our customers.
You will provide insights and optimization recommendations for the CRM and Loyalty program.
You will develop recommendations on structuring a program that builds advocacy among our customers and rewards them for loyalty, constantly improve the program through test & learn opportunities, build the most effective KPI framework to measure and refine the program and forecast the incremental value delivered by the program for annual business planning.
Your customer insights and recommendations will also inform the broader customer strategy, channel strategy, and help drive business growth.
Key Responsibilities:
Skills Required :
Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process.
Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice.
We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.
If you believe you need a reasonable accommodation, please send a note to ***
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