Senior Claims Examiner - MPL

Hiscox USA
US - Georgia - Atlanta
November 1, 2024

Job Type:
Permanent

Build a brilliant future with HiscoxThe Team:

The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox's strong brand built on a long history of outstanding claims handling.

The Senior Claims Examiner adjudicates assigned claims within given authority. Duties include, but are not limited to:

Resolves moderate to complex claims that includes all phases of litigation
Documents claim files per Best Practices
With minimal supervision, drafts coverage letters, including reservation of rights and denial letters
Timely sets reserves
Provides exceptional customer service
Identifies emerging exposures and claims trends
Drives litigation to manage deployment and utilization of defense counsel
Identifies suspected fraudulent claims and refers to special investigations unit
Participates in Claims Projects as needed
Participate in reserving roundtables and pre-trial roundtables

Requirements:

6+ years of claims handling experience.
A JD from an ABA accredited law school and litigation practice may be considered as a supplement to claims handling experience
Advanced knowledge of claims analysis In depth knowledge of standards for claims documentation and legal filings
Proven ability to actively and effectively negotiate settlement of moderate to complex claims
Experience in mentoring and training other claim professionals
Advanced analytical skills
Strong verbal and written communication skills
Active insurance adjuster's license B.A./B.S degree from an accredited College or University preferred

Additional Factors Considered

Subject matter expertise Mediation, arbitration or trial attendance Demonstrated take charge attitude and ability to work with minimal oversight within their authority levels
Identifies and suggests improvements to processes within the claim department and raises with manager
Demonstrated steps taken toward additional certifications by an approved authority such as a CPCU, ARMS or AINS designation

What we offer

401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short- term disability and long-term disability coverage
24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
Paid parental leave
4-week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees' mental health and wellbeing
2023 Gold level recipient of Cigna's Healthy Workforce Designation for having a best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks
Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation

Salary Range $85,000 - $110,000

Please note, this position is hybrid and requires working in office two (2) days per week. Position can be based in the following locations:

Atlanta, GA
Chicago, IL
Hartford, CT
Manhattan, NY
Scottsdale, AZ

• LI-AJ1

Work with amazing people and be part of a unique culture

Read the full job description and apply online on the recuiter's web-site

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