Salesforce Functional Consultant- Agentforce

Who You'll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story.
We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways.
Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders.
As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

What You'll Do
•Participate in elicitation of requirements of complex requirements as they pertain to the use of AI in Salesforce.
•Participate in client meetings to help drive use case outcomes based on business analysis.
•Collaboratively participate in cross-functional teams to drive the desired outcomes of using AI in Salesforce.
•Work as a functional consultant/business analyst specializing in the use of AI in Salesforce on client engagements.
•Work collaboratively with other Slalom teams across specializations to create POCs/POVs that expand the use of AI in Salesforce utilizing other domains (AWS, NVIDIA, Google, etc.).
•Provide thought leadership and best practices around the use of AI in Salesforce in engagements.
•Create delivery assets to be used by other teams.
•Teach and enable global and local market teams on best practices for using AI in Salesforce.
•Coordinate and create customer stories of how we are using AI in Salesforce.
•Will assist in creating plans for market-fit, total addressable market, and pipeline triage in coordination with the Account & Capability Lead.

What You'll Bring
•Ability to elicit business requirements and hear the why behind the what.
•Proficient Salesforce configuration expertise across clouds.
•Proficient knowledge/experience in the different domains regarding the use of AI in Salesforce.
•An understanding of the declarative limits of the platform and knowledge of where and how code should be developed.
•Track record of successful project delivery.
•Ability to explain complex topics to a variety of audiences with different skill levels.
•Advanced organization skills.
•Suggested Certifications:
AI Associate, AI Specialist, Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant
•Nice to have:
Prompt engineering experience
•Nice to have:
Knowledge of RAG with Foundational Models
•Nice to have:
Experience with OpenAI, AWS Bedrock, Google Vertex, and/or NVIDIA NeMo/NIMs

About Us

Slalom is a purpose-led, global business and technology consulting company.
From strategy to implementation, our approach is fiercely human.
In eight countries and 45 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact.
Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all.
We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running.
Learn more at slalom.com.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life.
As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability.
We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices.
For this position, the base salary pay range is $155,000 to $225,00 In addition, individuals may be eligible for an annual discretionary bonus.
Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors.
The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws.
Slalom will also consider qualified applications with criminal histories, consistent with legal requirements.
Slalom welcomes and encourages applications from individuals with disabilities.
Reasonable accommodations are available for candidates during all aspects of the selection process.
Please advise the talent acquisition team if you require accommodations during the interview process.